Full-Time Receptionist
We are looking for a Receptionist to manage our front desk, administrative tasks, take calls and book grooming appointments, greet customers in our store. We need help assisting the groomers before and after each appointment. Assistance in maintaining store cleanliness and sanitizing regularly.
What does a Receptionist do?
As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include helping customer fine their way around our store. Take in dogs for their grooming appointments. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.
To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus.
Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.
Responsibilities
- Greet and welcome clients and their dogs as soon as they arrive
- Help clients with their shopping needs
- Answer, screen and respond to incoming phone calls
- Ensure reception/store is tidy and in order
- Provide basic and accurate information in-person and via phone/email
- Order supplies and keep inventory of stock
- Update appointment book and customer accounts
- Any opportunity to take photos of our clients to keep our social media platforms updated and current for our valued customers
- Ensuring our stock is always full and learning about our products and potential new ones that we could try
- Any additional tasks as needed, including store cleaning, and assisting groomers
Requirements and skills
- Proven work experience as a Receptionist or similar role in retail
- Must love working with animals
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- Bilingual (English and French)
- High school degree
Job Types: Permanent, Full-time
Pay: $17.00-$18.00 per hour
Education:
- Secondary School (preferred)
Experience:
- Administrative Assistants & Receptionists: 1 year (preferred)
- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)
Work Location: In person
