Bookkeeping & Sales Coordinator
Diamond Vault Co. is a luxury jewellery company specializing in custom engagement rings, fine jewellery, and jewellery repair services through GTA Jewellery Repair.
We are looking for a detail-oriented Bookkeeping & Sales Coordinator to help keep customer orders, payments, paperwork, CRM updates, and showroom communication organized.
Responsibilities
- Track customer deposits, balances, invoices, and payments
- Maintain accurate bookkeeping and order records
- Create and update customer files in the CRM
- Track jewellery repairs and custom jewellery orders from start to finish
- Monitor order stages, timelines, and outstanding balances
- Coordinate updates between management, sales, designer, supplier, setter, and bench jeweller
- Schedule consultations, pickups, and follow-ups
- Contact customers with order updates
- Respond to phone calls, texts, emails, and social media inquiries
- Support lead follow-up and appointment booking
- Provide sales support when the Luxury Jewellery Consultant is unavailable
- Assist with quotes, customer questions, and showroom consultations when needed
- Keep paperwork, spreadsheets, and internal records organized
Qualifications
- Experience in bookkeeping, administration, office coordination, or customer service
- Strong attention to detail and organization
- Comfortable tracking payments, balances, and customer records
- Professional communication skills
- Comfortable using CRM systems, spreadsheets, email, and office tools
- Confident speaking with customers
- Jewellery, luxury retail, banking, hospitality, or sales experience is an asset
- Bookkeeping/accounting software experience is an asset
What We Offer
- Full-time role
- $18/hour
- Free On-site parking
- Employee discount
- Opportunity to grow with a luxury jewelry business
Location: Scarborough, ON
Work Location: In person
Please apply with your resume and a brief note about your bookkeeping, administrative, customer service, or sales support experience.
Pay: $18.00 per hour
Work Location: In person
