We are hiring a Cage team member who would be assigned to different types of shifts, each with its own set of duties. Team Member will receive training for all tasks associated with each shift type. Assignment to specific shift types will be based on operational needs.
Job Overview: Count Team Attendant
Under the direction of the Cage & Count management and supervisory team, Count Team Attendant is responsible for the accurate counting of cash assets in the count room and the movement of cash assets from the gaming floor to the Cage. This position also involves managing transactions between vault and colleague cash desks and maintaining/balancing a float.
Key Accountabilities: Count Team Attendant
- Counting bills, coins and cash equivalent
- Organizing and securing the storage of count carts, drop boxes, drop buckets and bill cartridges for count pulls
- Reporting suspect cash and cash equivalents
- Verifying and reconciling before and after counts
- Bagging, bundling, securing and transporting counts
- Providing information for reporting purposes
- Communicating effectively with all appropriate operational departments
- Building strong working relationships with internal and external guests
- Complying with licensing laws, health and safety and other statutory regulations
- Performing other duties as assigned or directed
Job Overview: Cage Cashier
Under the direct supervision of the Manager, this position is responsible for customer service, cash administration and cash counts while contributing to a safe and welcoming work environment for all guests and team members.
Key Accountabilities: Cage Cashier
- Handles cash transactions including but not limited to foreign currency exchange, travelers cheques, short pays, over payments, cash counts, coins and bills
- Monitors and reports all discrepancies and suspicious cash activities
- Redeems value chips and gaming tickets for cash
- Sells racing tickets, vouchers, racing programs and value chips as required
- Verifies and processes machine fills, ma chine jackpots, cancelled credits, as well as table fills and credits
- Issues opening floats to Slot Attendants (or others); reconciles closing floats
- Transfers and stores floats, keys and record keeping documents
- Documents and reconciles transactions; may reconcile bank deposits and prepare revenue reports
- Communicates effectively with all appropriate operational departments
- Builds strong working relationships with guests and team members
- Ensures complies with licensing laws, health and safety and other statutory regulations
- Performs other duties as assigned or directed.
Qualifications and Requirements
- High School diploma or equivalent required, post-secondary education an asset;
- Minimum 1 year of experience in high volume cash handling and counting is preferred
- Serving it Right Certification
- Must have the ability to operate adding machines, currency counters and other related equipment;
- Ability to work well in a team environment with strong communication skills
- Ready and willing to work flexible schedule that adapts to business needs, and will have non-traditional work hours including early morning, holidays, evening, or weekend shifts.
- Must be at least 19 years of age or older
- Ability to successfully obtain and maintain a Gaming Worker Registration within applicable province (British Columbia)
- Must respect and adhere to all policies and procedures, regulations and Internal Controls. Above all else, must embrace and be aligned with Casino Victoria's culture and philosophy of providing outstanding entertainment experiences.
Work Environment Considerations
- Fast paced with multiple priorities, deadlines and deliverables
- Regular casino and cage environment, requires extended period of standing, walking, bending and may lift up to 35 lbs
- The role requires a flexible schedule that adapts to business needs, and will have non-traditional work hours including holidays, evening, overnight or weekend shifts.
This position offers an engaging work environment where professionalism, accuracy, and guest satisfaction are paramount. We value team members who are dedicated to maintaining high standards of integrity and service excellence.
Pay: $19.67 per hour
Benefits:
- Company events
- On-site parking
- Paid time off
- Wellness program
Ability to commute/relocate:
- Victoria, BC: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- • This role requires a flexible work schedule, including weekends, evenings, and holidays. Are you able and willing to meet these scheduling requirements?
- • Please describe your availability, including any restrictions, for working days, evenings, weekends, and holidays.
- • This position requires obtaining a Gaming Worker Registration through IGCO, which involves a $150 application fee. Are you willing and able to meet this requirement?
Licence/Certification:
- Serving It Right (preferred)
Location:
Work Location: In person
