Below are the main job requirements and responsibilities for Officer, Retail Network (Regional).
1. Meets with mayors, reeves, councils, and chambers of commerce, to explain the network change processes for a community, to explain the Location Analysis process, or the process to select a successful franchise applicant.
2. Constructs, implements and maintains retail networks in small and medium markets which are necessary to meet current and future customer demands for postal products and services.
3. Conducts market reviews (maintenance) in major centres in the division to ensure that the best possible service is being provided within established parameters, ensures that any changes in the market are accounted for, and that necessary adjustments are made to the network.
4. Interviews, sells and implements franchises in urban and rural communities realignment or expansion of the network.
5. Manages issues relating to layout, counter space, merchandising, inventory, training and all other operating and financial issues, coordinating with Divisional resources as required.
6. Prepares and submits all pertinent data relating to the developing franchise, including: credit applications, floor plans, banking information, hours of operations, copies of purchase orders and all contractual information.
7. Coordinates the approval for the opening and closing of franchises.
8. Coordinates with Retail Operations Support the opening of Corporate Retail Outlets (flagships).
9. Conducts reviews of Commercial Service Centres with a view to maximizing their sales and service potential.
10. With Retail Operations, promotes recovery when a Franchisee closes without proper notification. Works with other Divisional functions to manage the implementation of alternatives.
11. Maintains an in depth understanding of policies and procedures for the identification, evaluation, establishment and operation of the franchise network.
12. Maintains an up to date knowledge based upon the legal, regulatory and other actors affecting the sale, operation and dissolution of franchises in the division.
