Join our vibrant team as a Receptionist/Customer Service extraordinaire!
Looking for a full-time position in an organization that values a positive and professional corporate culture, with benefits and a robust offering of perks? If you answered “yes” and have phone, customer service, or related experience, we have a seat for you!
Company Intro: At Smiledog, we're not just another virtual receptionist service - we're a team of dedicated professionals on a mission to redefine customer service excellence. With over 500 satisfied clients across North America, we take pride in creating seamless connections between our clients and their customers. Our secret sauce? It's our unbeatable blend of Smiling, Professional, and Awesome!
Our culture is mirrored through our excellent work atmosphere and our amazing team. We are committed to our unique and rewarding “Starfish” culture (inspired by the Starfish Story by Loren Eiseley) – “When you throw a starfish back into the ocean, remember that you made a difference to that one.”
Top Benefits or Perks: As part of the Smiledog family, you'll enjoy a plethora of perks, including:
- Comprehensive Benefits: Extended health care, dental care, and life insurance;
- Flexibility to Work from Home: For those who qualify, literally “walk to work”!
- Paid Vacation Time: Because everyone needs a break;
- Loyalty Plan: Because staying with us should be rewarding;
- Quarterly Company Training and Team Building Events: Because learning and bonding are key;
- Career Pathing Opportunities: Grow with us!
- Engaging Incentives and Programs: Keep the motivation high!
- Paid Book Club: Expand your mind and get paid for it;
- Celebrations Galore: Birthday and anniversary celebrations for you and your loved ones;
- Holiday Events: 'Tis the season to celebrate together!
Availability Requirements: Enjoy full-time hours on rotating (8-hour) shifts between 8:30 am and 9:00 pm AST, Monday to Friday. Plus, gear up for one Saturday shift every 6-8 weeks from 10:00 am to 6:00 pm - just enough to keep things exciting!
Pay: $16.75 to $22.75 per hour - because your hard work deserves recognition!
Location: Conveniently nestled in Bedford, Nova Scotia, on the waterfront, our office boasts free on-site parking and easy access to all the amenities and public transportation. Initial Training is ON SITE, with potential opportunities to work from home.
Contact/Application Information: Ready to embark on this exciting journey with us? Apply today through this posting. We can't wait to welcome you aboard!
Smiledog's Core Values:
Smiling. Choose Happy. We believe that smiles are contagious, give a smile to get a smile.
Professional. Do Great Work. We're always looking for better, smarter ways to get our work done.
Awesome. Wow everyone. “It made a difference to that one” is our philosophy.
Pay: $16.75-$22.75 per hour
Benefits:
- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Application question(s):
- What is one goal that you are working on or have been working on to accomplish this year or over the next year?
- Identify 2 to 3 things that would have to be on your checklist for what constitutes a work environment that you would want to be a part of?
Education:
- Secondary School (preferred)
Work Location: Hybrid remote in Bedford, NS B4A 4J4
