About the Company
We are a dynamic, growth-oriented holding company headquartered in Richmond, BC, with diversified interests across the Hospitality and Energy sectors. Our hospitality portfolio includes six premier resorts located throughout British Columbia and Australia, delivering exceptional guest experiences across both markets. Our energy division operates oil and gas assets across Alberta and Saskatchewan. With a global footprint and an entrepreneurial culture, we are seeking experienced professionals who thrive in a fast-paced, multi-industry environment.
Position Summary
The HR & Administration Manager is a pivotal leadership role responsible for driving all human resources and administrative functions across the organization. Reporting directly to the VP and President, this individual will serve as a trusted partner in building organizational capability, managing talent, ensuring regulatory compliance, and overseeing day-to-day administrative operations at the head office. Given our bilingual business environment and Chinese-speaking stakeholder network, fluency in Mandarin is essential for this role.
Key Responsibilities
Human Resources
- Lead full-cycle recruitment for corporate, hospitality, and energy business units, including sourcing, interviewing, and onboarding.
- Develop and implement HR policies, procedures, and employee handbooks in compliance with BC, Alberta, Saskatchewan, and applicable Australian employment laws.
- Manage employee relations, conduct investigations, and resolve workplace concerns in a timely and confidential manner.
- Oversee performance management programs, including annual reviews, goal-setting frameworks, and performance improvement plans.
- Administer compensation and benefits programs, ensuring competitiveness and compliance across multiple jurisdictions.
- Support succession planning and leadership development initiatives in partnership with the executive team.
- Maintain accurate HR records and ensure compliance with privacy legislation (PIPEDA).
- Coordinate immigration and work permit requirements as needed for international hires.
Administration
- Oversee general office administration and facilities management for the Richmond head office.
- Manage vendor relationships, office supply procurement, and service contracts.
- Maintain corporate records, filings, and documentation in an organized and accessible manner.
- Liaise with legal, accounting, and external consultants as required.
- Develop and enforce administrative policies to improve operational efficiency.
- Assist in coordinating communication and administrative activities between the head office and resort/field operations.
Qualifications & Requirements
Education & Credentials
- Bachelor's degree in Human Resources Management, Business Administration, or a related field.
- CPHR designation is preferred.
- Additional certifications in employment law, payroll, or organizational development are an asset.
Experience
- Minimum 5 years of progressive HR experience, with at least 2 years in a managerial or senior HR role.
- Experience in the hospitality, real estate, or energy/resource industry is a strong asset.
- Demonstrated experience managing HR across multiple locations or business units.
- Familiarity with multi-jurisdictional employment legislation (BC, AB, SK, Australia) is an asset.
- Experience supporting senior executives in an administrative capacity.
Skills & Competencies
- Fluency in both Mandarin and English (written and verbal) is required.
- Exceptional interpersonal and communication skills with the ability to interact professionally at all levels of the organization.
- Strong analytical and problem-solving skills with high attention to detail.
- Proficiency in HRIS systems, Microsoft Office Suite (Word, Excel, Outlook), and productivity tools.
- Demonstrated ability to handle sensitive and confidential information with discretion.
- Highly organized, self-motivated, and capable of managing multiple priorities in a dynamic environment.
- Cultural sensitivity and cross-cultural communication skills, particularly in Chinese business contexts.
What We Offer
- Competitive salary commensurate with experience.
- Comprehensive benefits package including extended health, dental, and vision.
- Direct exposure and collaboration with senior executive leadership.
- A dynamic, entrepreneurial environment.
- Opportunities for professional development and career growth within a growing organization
Pay: From $65,000.00 per year
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Application question(s):
- Which industry of HR experience do you have?
Education:
- Bachelor's Degree (preferred)
Experience:
- Human resources: 5 years (required)
- Managerial: 2 years (preferred)
Language:
Licence/Certification:
- CPHR designation (preferred)
Work Location: In person
