Required - Immigration Case Worker
Required immigration case worker for a busy immigration firm in Mississauga.
Job Description include but are not limited to:
- Understanding a variety of immigration processing categories and requirements for each category;
- Collecting information and documentation from the applicant or client, and ensuring that communications are responded to within 1 business day
- Checking for updates on processing requirements and timelines at the appropriate government organizations;
- Using available resources to prepare case-specific legal arguments to draft and complete application packages, including legal submissions, forms, and supporting documents for review by the legal representative;
- Making the appropriate revisions to drafts as instructed and obtaining approval from the applicant or client upon finalization;
- Ensuring that applications are filed in a timely manner and that deadlines are met;
- Updating and maintaining internal Client Management Software system on a daily basis to ensure that all communication records are updated and organized;
- Handling client calls and answering their queries related to their application received via phone and email.
Experience and Qualifications:
· College diploma in arts or business
· Minimum 1-year experience in dealing with Canadian refugee cases.
· Excellent communication skills - experience managing effective and timely communications, thus ensuring the highest quality of customer service;
· Ability to listen, empathize, build rapport and connect with existing clients, as well as the ability to set and manage client expectations;
· Strong interpersonal skills, with the ability to build and maintain healthy client relations;
· Demonstrated expertise and efficiency with case management, time management, multi-tasking, and problem-solving abilities.
Job Type: Full Time,
Schedule: Monday to Saturday 10 am to 6 pm
Work remotely: No | Salary: Will commensurate with education and experience
Please email your updated resume and cover letter mentioning on how you meet the job requirements.
Schedule:
Job Types: Full-time, Permanent
Pay: $17.00-$25.41 per hour
Experience:
- Immigration : 1 year (required)
Work Location: In person
