We’re on the hunt for a superstar Inside Rental Coordinator for a 12 month contract at our Edmonton branch!
Our ideal candidate thrives in a collaborative, team-driven environment and is passionate about delivering exceptional customer service. If you love working alongside others, building relationships, and creating great client experiences, you’ll fit right in!
The Inside Rental Coordinator is responsible for managing all aspects of the rental process, including customer service, scheduling, inventory management, and administrative tasks. This role ensures efficient operations and customer satisfaction by coordinating with internal teams and external clients!
What You Will Do:
As an Inside Rentals Coordinator with Cool Air Rentals, you will work closely with all kinds of industries from construction and industrial to film and TV production! You will be collaborating with our outside sales and technical team to develop quotes and liaising with our customers to coordinate contracts and the work.
This position will foster relationships with our customers and advise them on proper equipment selection, implementation and develop the cost for their temporary cooling and heating needs.
- Respond to phone and email rental requests in a friendly and calm manner
- Prepare quotations and open and maintain rental contracts
- Prepare and maintain the proper flow of paperwork from quotation to delivery, and ultimately return, of equipment packages
- Prepare and process documents for inventory, shipping and receiving
- Enter data and maintain equipment databases.
- Use word processing, spreadsheets, and rental software to maintain files and processes.
- Follow up on all rental contracts to ensure a high level of customer feedback and satisfaction.
- Generate regularly scheduled reports.
What You Bring to the Table:
- Fluency in English is required (clear telephone voice)
- Proficiency with Microsoft Office programs (Word, Excel) required. Experience with rental & inventory management software an asset.
- High school diploma and post-secondary education or equivalent
- Technical aptitude and strong customer relations skills.
- HVAC or mechanical knowledge an asset but not required
What’s In It for You?
- Competitive wages and performance bonuses program to reward your hard work.
- Robust health benefits, 2 weeks’ vacation to prioritize your physical and mental health.
- DPSP and GRSP to support your financial well-being.
- A fully stocked fridge of lunch and snacks to prioritize your wellbeing on the job.
- Company bonding events and a dynamic company culture to foster workplace connections.
ABOUT COOL AIR RENTALS
"Way Too Cool" is not just our motto, it's the definition of what we do and who we are. Cool Air Rentals has grown to be one of the largest independent suppliers of temporary cooling and heating solutions in Canada. Our purpose-built equipment is designed to roll in, plug in, and turn on. Our diverse clients include construction, mechanical contractors, large commercial and industrial facilities, healthcare facilities, film and TV productions.
Apply today with your resume! We look forward to hearing from you!
Pay: From $22.00 per hour
Benefits:
- Dental care
- Designated paid holidays
- On-site parking
- Paid time off
- Tuition reimbursement
- Vision care
Work Location: In person
