Job Summary
Back2Health Chiropractic & Wellness – Beamsville, ON
Job Type: Part-Time (Approximately 30 hours/week)
Salary: Competitive hourly wage based on experience
Join Our Team!
Back2Health Chiropractic & Wellness is looking for a friendly, organized, and motivated Office Manager to join our growing team!
Located in downtown Beamsville, our clinic has recently undergone a beautiful full renovation and offers a welcoming, modern environment with convenient onsite parking. We are a collaborative multidisciplinary team dedicated to helping our patients move better, feel better, and live healthier lives.
If you enjoy working with people, and take pride in keeping things organized, we'd love to hear from you!
Schedule
- Approximately 30 hours per week
- Monday to Friday
- Clinic hours are 9:00 AM – 7:00 PM
- A combination of opening, daytime, and evening shifts will be required
- Final schedule will be determined with the successful candidate and management
Responsibilities
As our Office Manager, you will play a key role in creating an exceptional patient experience. Responsibilities include:
- Greeting patients and checking them in for appointments
- Scheduling and rebooking appointments
- Answering clinic phone calls and responding to emails
- Processing payments and direct billing through extended health insurance providers
- Assisting patients with questions regarding their insurance coverage
- Managing accounts receivable and following up on outstanding balances
- Communicating with insurance companies regarding claims and payments
- Assisting patients with small retail product purchases
- Maintaining accurate patient records and ensuring smooth day-to-day clinic operations
- Keeping files organized
- Supporting our healthcare practitioners and contributing to a positive team environment
Training will be provided for our clinic software, insurance billing procedures, accounts receivable management, and communication with insurance companies.
Qualifications Required
- Previous experience in customer service, administration, reception, or a similar role
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Comfortable using computers and learning new software
- Professional, dependable, and detail-oriented
- Ability to work independently while also being a collaborative team member
Assets
- Experience working in a chiropractic, physiotherapy, massage therapy, or multidisciplinary healthcare clinic
- Knowledge of social media platforms such as Instagram and Facebook
- Experience with medical scheduling software ( we use Jane!) or insurance billing
Why Join Back2Health?
- Supportive and welcoming team environment
- Fully renovated modern clinic in downtown Beamsville
- Onsite parking
- Comprehensive training provided
- Opportunity to grow within a thriving multidisciplinary practice
- Meaningful work helping patients improve their health and wellbeing every day
- Work for a family business that hopes to continue to serve the community for many years to come
If you're passionate about providing excellent customer service and want to be part of a team that truly cares about its patients and one another, we'd love to hear from you.
Please submit your resume and a brief cover letter telling us why you'd be a great fit for our team.
Pay: $22.00-$26.00 per hour
Benefits:
- Casual dress
- Flexible schedule
- On-site parking
Work Location: In person
