Location: Waterloo Region Job Type: Full-Time Industry: Manufacturing
Overview Are you exceptionally organized, detail-oriented, and known for maintaining high standards in everything you do?
Our client is a highly respected, well-established manufacturer in the Waterloo Region with a long history of quality, innovation, and operational excellence. They are seeking a Manufacturing Systems & Documentation Specialist to bring structure, accuracy, and continuous improvement to manufacturing documentation, processes, and reporting systems.
This is an excellent opportunity for a professional who thrives on organizing information, improving workflows, documenting processes, and supporting manufacturing operations through strong systems, data, and process discipline.
About the Role The Manufacturing Systems & Documentation Specialist is responsible for the organization, maintenance, and continuous improvement of:
Technical documentation
Manufacturing records
Process knowledge
Production data
Workflow systems
The successful candidate will transform complex or fragmented information into clear, accurate, and user-friendly systems that support operators, supervisors, engineers, quality teams, and leadership.
Key Responsibilities
Manufacturing Documentation & Document Control
Develop and maintain SOPs, work instructions, product specifications, process documentation, troubleshooting guides, and manufacturing reference materials
Manage document control processes and ensure records remain accurate, current, and compliant
Maintain Bills of Materials (BOMs), specifications, and manufacturing process documentation
Knowledge Management & Process Documentation
Capture and organize operational knowledge from engineering, quality, and production teams
Convert informal and undocumented knowledge into structured, searchable documentation
Develop and maintain a centralized manufacturing knowledge system
Continuous Improvement & Workflow Optimization
Document manufacturing, quality, engineering, and support workflows
Identify opportunities to standardize, streamline, automate, and improve business processes
Support process improvement initiatives across departments
Quality Systems & Corrective Actions
Support non-conformance investigations and corrective action activities
Document findings and maintain supporting records
Ensure process documentation is updated following changes or corrective actions
Training & Manufacturing Systems Support
Develop training materials, onboarding documentation, job aids, and process guides
Support implementation and enhancement of digital manufacturing reporting systems
Assist with adoption of operational systems and best practices
Data Analysis & Reporting
Compile, validate, analyze, and report production data from ERP, MRP, and manufacturing systems
Develop reports that support operational decision-making and performance improvement
Maintain data integrity and reporting accuracy
Qualifications
3+ years of experience in manufacturing, technical documentation, document control, quality systems, engineering support, process improvement, or a related field
Experience working in a manufacturing environment is required
Strong document control, process documentation, and organizational skills
Proficiency with ERP/MRP systems, Microsoft Excel, databases, reporting tools, and digital business systems
Excellent written communication skills with the ability to create clear and concise documentation
Proven ability to manage recurring responsibilities with exceptional accuracy and follow-through
Post-secondary education in Business Administration, Operations Management, Engineering Technology, Applied Science, Quality, or a related discipline is preferred
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