SENIOR INSTALLER
JOB SUMMARY
The Senior Installer installs glass and shelving products at various residential and commercial sites while directing, training, and overseeing a Junior Installer. This position is responsible for driving and overall upkeep of the company vehicle, loading/unloading of products, installation of complex jobs, and ensuring that the product is installed to a high quality and customer service standard resulting in minimal service issues.
KEY RESPONSIBILITIES/ACCOUNTABILITIES
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Follow and obey all safety rules
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Provide exceptional customer service
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Safe handling and transport of product
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Complete booked installation demands in a time sensitive environment
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Minimize service issues
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Clean and quality installation of wood and wire products
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Onsite communication as required per job
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Clean and quality installation of glass and mirror products
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Perform service and warranty work on past installs
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Keep vehicles clean
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Daily and monthly inspections of the company vehicle
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Reporting required service of the company vehicle
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Train junior to install basic jobs and on safety standards
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Complete paperwork
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Helps to measure sites for future product installation
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Out of town work from time to time
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Be accessible via a mobile device during business hours
ESSENTIAL SKILLS AND EXPERIENCE
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Positive attitude
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Strong customer service orientation
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Min. 6 months of installation experience
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Ability to perform duties with minimal supervision or guidance
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Flexibility – Ability to effectively adapt to change and thrive in a stimulating, hectic work environment
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Awareness of safe lifting techniques
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Reliability through strong attendance records
REQUIRED CERTIFICATIONS
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Valid Driver’s License (Clean abstract, Non-GDL Preferred)
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Emergency First Aid (training can be provided on the job)
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CSTS (training can be provided on the job)
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WHMIS (training provided on the job)
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Leadership for Safety Excellence (ACSA Course)
BENEFICIAL SKILLS AND EXPERIENCE
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Desire to learn new tasks
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Strong knowledge of glass and mirror products
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Eye for quality and detail
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Ability to troubleshoot and solve problems
PHYSICAL CHALLENGES
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Must have the ability to lift and carry 50 lbs (80-100lbs for 10mm glass installers)
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Must be able to lift and carry large mirrors into homes
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Must be able to bend forward while carrying weight
This job description does not represent an all-inclusive list of duties encompassed in this position, but rather serves as a tool to assist the employee in this position. This job description may be modified at any time.
WINDOW COVERINGS INSTALLER
JOB SUMMARY
The Window Coverings Installer installs blinds, shades, and other window covering products at various residential and commercial sites. This position is responsible for driving and overall upkeep of the vehicle, loading/unloading of products, installation of complex jobs, and ensuring that the product is installed to a high quality and customer service standard resulting in minimal service issues.
KEY RESPONSIBILITIES/ACCOUNTABILITIES
-
Follow and obey all safety rules
-
Provide exceptional customer service
-
Safe handling and transport of product
-
Clean and quality installation of window coverings Complete booked installation in a timely manner
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Minimize service issues
-
Onsite communication as required per job
-
Perform service and warranty work on past installs
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Conduct on site to be respectful and courteous
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Keep vehicles and work area clean
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Daily and monthly inspections of the vehicle
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Completing required service of the vehicle
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Completes all hazard assessments
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Train others to install basic jobs and on safety standards
-
Complete paperwork
-
Be accessible via mobile device during business hours
ESSENTIAL SKILLS AND EXPERIENCE
-
Positive attitude
-
Strong customer service orientation
-
Min. 6 months of installation experience
-
Ability to perform duties with minimal supervision or guidance
-
Flexibility – ability to effectively adapt to change and thrive in a stimulating, hectic work environment
-
Awareness of safe lifting techniques
-
Reliability through strong attendance records
REQUIRED CERTIFICATIONS
-
Valid Driver’s License (Clean abstract, Non-GDL Preferred)
-
Emergency First Aid (training can be provided on the job)
-
CSTS (training can be provided on the job)
-
WHMIS (training provided on the job)
-
Leadership for Safety Excellence (ACSA Course)
BENEFICIAL SKILLS AND EXPERIENCE
-
Desire to learn new tasks
-
Strong knowledge of window covering
-
Eye for quality and detail
-
Ability to troubleshoot and solve problems
PHYSICAL CHALLENGES
-
Must have the ability to lift and carry 50 lbs
-
Must be able to lift and carry product
-
Must be able to bend forward while carrying weight
This job description does not represent an all-inclusive list of duties encompassed in this position, but rather serves as a tool to assist the employee in this position. This job description may be modified at any time.
