Overview
Reporting directly to the Director of Operations (Montreal), we are seeking an experienced Warehouse Supervisor for a 12 month contract. The primary objective of this position is to manage and oversee all Sierra Ontario warehouse activities (Wholesale and Auction), ensure efficient processes, and maximize warehouse productivity. More specifically, you will coordinate daily activities such as shipping, receiving, and processing floral products, managing inventory levels, ensuring the efficient delivery of products, and supervising staff, all while maintaining compliance with health and safety standards.
Key Objectives
Human Resource Management
- Train & support warehouse & processing staff and manage their development;
- Define staffing needs and allocate workload (ex: planning the necessary staff, preparing schedules, coordinating work, dealing with agencies, etc.);
- Ensure cross training and prepare an adequate succession plan;
- Manage departmental action plans and established KPI’s;
- Ensure compliance with occupational health and safety rules;
- Actively participate in H&S activities/ tasks.
Warehouse Operations
- Responsible for accurate shipping operations and efficient communication with key players (logistics & shipping, sales and quality control) for all divisions;
- Manage all daily operational needs in regard to shipping, receiving & processing, as well airport pickups and deliveries;
- Communicate with carriers to resolve problematic situations;
- Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring quality of our floral products;
- Control and organize storage in order to maximize space use;
- Ensure the accuracy of inbound and outbound orders according to their specifications;
- Check the accuracy of shipping documents (labels, invoices, delivery notes);
- Perform weekly confirmation and receipt of perishable products;
- Ensure the quality control of the supply according to the established standards (temperature check) and document the observations.
- Assists with deliveries, pick up products at airport & serve clients where required;
Inventory management
- Ensure the control of weekly inventories in order to provide accurate and precise information regarding product availability to customers;
Building & Equipment Maintenance
- Coordinate the overall building maintenance needs (interior and exterior) with the landlords (OFG) ;
- Ensure equipment maintenance (table saw, forklift, etc. preventative maintenance) meet safety standards;
ACADEMIC REQUIRMENT
- Degree in logistics, supply chain management or business administration;
PROFESSIONAL EXPERIENCE
- Minimum two (2) years’ experience as a warehouse supervisor or lead hand;
- Minimum (3) years’ experience working in a warehouse /shipping receiving;
- Floral, horticulture or perishable product knowledge is an asset.
SKILLS AND REQUIREMENTS
- Strong working knowledge of warehouse operations and management;
- Strong time management skills and the ability to delegate;
- Excellent leadership and organizational skills:
- Strong communication and interpersonal skills;
- Proficiency in Microsoft Office and data entry software;
- Capable of working under pressure;
- Capable of working in a refrigerated area;
- Flexibility regarding the work schedule in order to meet operational needs (including weekends);
- Valide Ontario Drivers License;
- Forklift Operation Certification.
Pay: From $60,000.00 per year
Benefits:
- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Life insurance
- On-site parking
- Vision care
Work Location: In person
