The Team
The Violation Ticket Centre is a well-established team responsible for the administrative functions associated with processing violation ticket disputes from court locations across the province. The team consists of 22 staff members who are organized into four sub-teams, each responsible for supporting a different region. Working closely with court registries, enforcement agencies, ICBC, and the Judiciary, the Violation Ticket Centre serves as a centralized point of contact for court users while helping to streamline the administration of violation ticket disputes across the Province.
The Role
As a Registry Clerk at the Violation Ticket Centre, you will play a vital role in ensuring efficient, timely, and accessible court services. Your responsibilities will include data entry from certified extracts, establishing court files, scheduling hearing dates for the province, producing the Notice of Hearing and through collaboration with the Judiciary, processing VT Statements, Written Reasons, Applications for Adjournments and Affidavits (over 30 days). The Violation Ticket Centre also serves as a central call centre for the public, enforcement agencies, ICBC and Court Services Branch to address inquiries regarding violation tickets and hearing scheduling. This is a unique opportunity to contribute to the justice system in your community while working in a collaborative, teamwork-focused environment.
Qualifications:
Education and Experience Requirements
- Secondary School graduation or equivalent (e.g. GED).
- Must have 1 year experience working in an office environment OR 1 year combination of customer service, clerical duties, office experience and education.
- Must have a minimum of 1 year experience in keyboarding, data entry, word processing and standard computer applications and software programs (e.g. Windows, MS Word, Excel, Outlook).
- Must possess a minimum typing speed of 40 wpm.
Preference may be given to candidates with:
- Experience in Court Programs and Applications (such as JUSTIN, GARMS, CEIS & ARC).
- Experience with delivering Customer Service.
Provisos
- Union membership is required.
- Attendance and completion of relevant training is required.
- May be required to work flexible hours, including varied shifts and overtime on short notice.
- Able to lift heavy objects up to (30 lbs).
- Ability to work under pressure and meet deadlines.
- May be required to travel, including travel in adverse weather conditions and work in other geographical areas, including court locations. Must have reliable access to transportation and/or be willing to travel with others.
For questions regarding this position, please contact [email protected].
About this Position:
Amendment July 30: Posting closing date extended to August 13.
1 (one) position is available in the Violation Ticket Centre.
Flexible work options are available; this position may be able to work up to 2 days at home per week subject to an approved telework agreement.
An eligibility list may be established for future temporary and permanent opportunities in the Violation Ticket Centre and the Robson Square Provincial Court.
Enhanced Security Screening will be required.
Employees of the BC Public Service must be located in BC at the time of employment.
Working for the BC Public Service:
The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.
We are committed to ensuring that reasonable accommodations are available throughout the hiring process, including the assessment and selection stages. Please email the individual or contact listed on the posting if you require an accommodation to fully participate in the hiring process.
The Indigenous Applicant Advisory Service is available to Indigenous (First Nations [status or non-status], Inuit or Métis) applicants originating from the land now known as Canada, seeking work or already employed in the BC Public Service. Indigenous applicants can contact this service for personalized guidance on the BC Public Service hiring process including job applications and interviews.
How to Apply:
Your resume and/or cover letter must clearly show that you meet the education and experience requirements. Highlight the required qualifications and support them with specific examples, such as your responsibilities, projects you've worked on, or accomplishments. Find more information on the recruitment process, including helpful tips and videos about the application process, visit the Your Job Application page of MyHR.
Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.
Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.
Questionnaire: YES - You will need to complete a standard questionnaire (current employment status, eligibility to apply, etc.).
Applicants who are selected to move forward in the hiring process may be assessed on their knowledge, skills, abilities, competencies and other position related requirements as outlined in the Job Profile at the bottom of the posting. Applications will be accepted until 11:00 pm Pacific Time on the closing date of the competition. If you are experiencing technical difficulty applying, visit the Technical Assistance page of MyHR.
