General Manager – Boutique Fitness - Sales & Operations (Pilates Studio)
Club Pilates Wychwood is not your usual Pilates Studio - it is a boutique Pilates community, providing equipment based classes to the Junction area.
We are looking for a General Manager who brings leadership, passion and drive. Someone who can create energy, run the business, create a high performing team and continue to foster the studio community (inside and outside of the studio).
What this role is not - a front-desk role or a lifestyle job
What this role is - hands on General Manager with a focus on sales execution, high boutique fitness standards and results
Who Will Thrive Here:
- Full studio ownershipthe centre of the studio - sales, operations, team leadership and mentorship, member experience and community engagement - must thrive in a fast paced environment
- Boutique stuiod, welcome to EveryBODY - energizing person who can meet people where they are at in their Pilates journey
- Performance driven - clear metrics and reporting, allowing you to see and adjust for results - paid for performance - must thrive with clear targets and understand consequences
- Process oriented - motivated to follow a proven system, not requiring micromanagement to do so - must be comfortable with very structured processes and procedures, to be followed daily, weekly, monthly
- This is an end to end role - You sell - You foster the culture - You enforce the processes and procedures
The Role:
Sales and Execution
- Driving membership sales performance across the whole team (front desk staff and instructors)
- Following, living and control managing the sales process (process is defined, execution and adherence required)
- Leading by example, holding yourself to high standards - coaching team
- Owning the metrics and top line revenue - meet and exceed targets
Operations
- Scheduling, payroll inputs
- Maintain studio cleanliness and operational standards
- Solve problems before they become issues
Team Management and Development
- Recruit, train, schedule and develop staff
- Set weekly and monthly expectations - hold people accountable
- Create a high performing culture, ensuring a fun boutique fitness environment
Community and Member Experience
- Build relationships with members and the community
- Create in studio and out of studio events for members and prospects
- Create a space for EveryBODY
Background:
- 3-5+ years experience in fitness, hospitality or fast-paced service leadership
- Proven sales track record — sales leadership or quota-carrying experience
- Experience leading a team, with strong coaching experience
- Manage operations - budgets, targets, schedules, equipment inspections, whatever the day throws at you
- Passion for wellness & community — that is what gets you out of bed in the morning!
This role is NOT for:
- Someone who does not like metrics, tracking and accountability (for your individual work and your team’s work)
- Cannot self motivate and/or cannot motivate others
- Dislikes to be coached
- Does not understand that a manager has whole studio responsibility, which means jumping in at all levels, whenever needed
Compensation
- Base salary + monthly performance-based bonus - tied directly to execution and results
- $80,000+ annual earning potential for strong performers
Excellent performance is compensated, however, underperformance will be addressed and directly impact overall compensation
Benefits
- Three (3) weeks paid vacation each year
- Health Spending Account (HSA)
- Free Pilates classes
How to Apply
Apply through Indeed with a resume highlighting why this role is a great fit for you, based on the criteria provided above. We do not use AI and review all applicants individually, but only reach out to those who pass the screening questions and have a resume that matches what we are looking for.
Pay: $45,000.00-$55,000.00 per year
Benefits:
Application question(s):
- Describe the last role where you were directly responsible for hitting a sales number. What was the target and what did you actually produce?
Work Location: In person
