Job Overview
We are seeking a professional and organized Receptionist to join our team. The ideal candidate will serve as the first point of contact for visitors and callers, providing exceptional customer service and ensuring smooth office operations. This role requires strong communication skills, proficiency with office software, and the ability to handle multiple administrative tasks efficiently. Experience in medical or dental office settings is a plus, but not mandatory. The Receptionist will play a vital role in maintaining a welcoming environment and supporting daily administrative functions.
Responsibilities
- Greet visitors and clients in a friendly and professional manner at the front desk
- Manage multi-line phone systems, screen calls, and direct inquiries appropriately
- Schedule appointments and maintain calendars using Microsoft Office.
- Perform data entry tasks with accuracy.
- Handle filing, document management, and organization of office supplies
- Assist with billing, bookkeeping, and basic Sage 50 entries as needed
- Provide excellent customer support by addressing inquiries promptly and courteously
- Proofread correspondence, forms, and documents for accuracy and clarity
- Support administrative tasks such as mailing, faxing, and photocopying
- Maintain a clean and organized reception area to ensure a professional environment
Qualifications
- Proven clerical or administrative experience, ideally in a medical or dental office setting
- Strong computer skills with proficiency in Microsoft Office (Word, Excel, Outlook)
- Experience with Sage 50 or bookkeeping is preferred but not required
- Excellent phone etiquette and customer service skills
- Strong organizational skills with attention to detail and accuracy
- Ability to multitask efficiently
- Previous experience working with multi-line phone systems is desirable
- High school diploma or equivalent required; additional administrative certifications are advantageous
Job Type: Full-time
Pay: $36,000.00-$45,000.00 per year
Work Location: In person
