A landmark in the heart of Montreal for over 100 years, the McCord Stewart Museum bears witness to the history of Quebec’s metropolis as well as its influence in Canada and around the world, celebrating the vitality, creativity and diversity of the communities that make it up.
The Museum amplifies their voices by interpreting and disseminating the remarkable heritage under its custody: six expansive collections of 3.2 million images, objects, documents and works of art that make it one of North America’s leading museums.
In keeping with its commitment to decolonization and sustainable development, it creates stimulating exhibitions and educational, cultural and community-engagement activities that look at the social history and contemporary issues affecting its audiences through a critical and inclusive lens, inspiring them to take action for a fairer society.
Duties and responsibilities
Reporting to the Director, Administration and Finances, your principal duties will include:
- Welcome the public with courtesy and handle ticket transactions
- Prepare and distribute useful supplements for exhibitions as needed (adventure bags, iPads, iPods, audio guides, etc.)
- Provide information about the Museum and regional tourism to the public in person, by phone, or by email
- Promote Museum memberships, donations, exhibitions, and activities, including contests
- Offer Museum memberships to customers at the cash register and enter the necessary information for membership processing, print and issue membership cards
- Process changes requested by members via email or phone
- Record attendance, passes, memberships, museum cards, and various discounts
- Prepare bank deposits and balance the cash register daily
- Occasionally act as a host during events (welcoming guests, coat check)
- Maintain the general appearance of the ticket office, coat check, and storage area
- Announce special activities, screenings, or guided tours
- Operate manual counting
- Answer the phone, take messages, and follow up on calls and emails
- Conduct monthly follow-ups on extractions (agreements, passes, memberships, etc.)
- Be able to enter data into the current computer tools
- Operate information screens using Bright Author software
- Perform any other related tasks.
Employment Conditions
- Unionized part-time position
- Variable work schedule, including weekends and some evenings
- Wearing the Museum uniform is mandatory (accommodations possible)
- Entry-level hourly rate: $19.49
- Start date: as soon as possible.
Qualifications and Profile Required
- Minimum of a college diploma or equivalent education and/or a combination of education and experience
- Functional French and English (oral and written), knowledge of a third language would be an asset
- One (1) year of experience in retail sales and operation of a computerized cash register or ability to use a computer system
- Friendly attitude, politeness, desire to help and serve customers well, sense of responsibility and honesty, aesthetic sense
- Adheres to the values, mission, and image of the Museum
- Interest in the themes of the Museum's programs
All applications are welcome; however, only those selected for an interview will be contacted.
