Coordinator, Knowledge Translation
Provincial Women's Health Admin Team
Vancouver, BC
In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
Reporting to the Director and working within the context of a population health promotion culture, and in accordance with established policies and procedures, vision and values of BC Women’s Hospital + Health Centre, the Coordinator, Knowledge Translation provides administrative and technical services to implement the Hospital + Health Centre knowledge translation and exchange strategy. The Coordinator assists with creating awareness and promotion of a strong positive profile for the agency among internal and external audiences, including patients and their families, C&W staff, physicians, volunteers, the media, the medical community, the health care industry, all levels of government and the general public. The Coordinator participates in the development and implementation of BC Women’s knowledge translation plan, supporting both the PHSA and C&W’s strategic directions, with a particular emphasis on population health initiatives. This position recommends and implements a variety of internal and external knowledge translation activities including the website, social media portfolio, and various print and online tools. The Coordinator contacts, clinicians, staff, partners and funders on a regular basis to identify needs, prepare and obtain approval for materials to be meet health communications needs. This position is responsible for liaising with communications colleagues within the agency, other PHSA entities, and PHSA Corporate, as well as with communication programs and activities involving third parties.
What you’ll do
- Contribute to developing and implementing knowledge translation plans for Population Health Promotion and prepare regular reports on knowledge translation activities and their impact with reference to defined milestone targets.
- Research, recommend and implement a number of internal and external knowledge translation activities such as knowledge translation events for the general public, website enhancements, and clinical education tools.
- Facilitate the development, production, distribution and evaluation of online, print and video health communications and knowledge translation products.
- Facilitate the maintenance of systems to support the use of visual and editorial standards and style guides in the production of materials and knowledge translation activities.
- Write, edit and coordinate production of a variety of print materials such as brochures, fact sheets, newsletters, etc.
- Work with appropriate vendors such as designers, printers, programmers and other suppliers.
- Provide work direction to photographers contracted by C&W. Process requests for photo use, coordinate use of stock images as required, coordinate updating and record-keeping with attention to consent, photo credit, licensing and copyright concerns. Under the direction of the Director, Population Health Promotion, coordinate implementation of visual identity guidelines and graphics standards, including providing direction to staff and external suppliers on usage as required.
- Develop content for the agency websites and support and monitors agency editors and authors with capacity-building activities to ensure the accuracy, maintenance of organizational standards and style
- Edit and proofread publications for accuracy.
- Maintain awareness of new developments and trends in online and print communications through literature review, contact with peers at other organizations, industry advisor groups and professional associations, and attendance at seminars, workshops and education programs.
- Identify opportunities for cross-organization and cross-health authority economies of scale, standardization efficiencies and effectiveness.
- Assist in monitoring expenditures, expense reimbursements and invoices. Complete purchase requisitions/online purchasing and forward for processing, and ensure invoices are authorized for payment and submitted for payment.
What you bring
Qualifications
- A combination of education, training and experience equivalent to a Masters degree in a relevant discipline such as Digital Media, Communications or Journalism, combined with at least five years of experience in a health communications role.
- Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts, including supported by significant knowledge of Indigenous-specific mandates, including clear understanding of and commitment to eradicate Indigenous-specific racism and discrimination and embed Indigenous Cultural Safety and Humility.
- Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within health care settings. This involves familiarity and understanding Indigenous Cultural Safety and Humility recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change.
- Demonstrated knowledge and understanding of legislative obligations and provincial commitments within Provincial Women's Health Admin Team contexts found in the foundational documents including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - BC Human Rights Code, BC Anti-racism Act and how they intersect across the health care system.
Core Competencies
- Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated initiatives in breaking down barriers and ensuring a safe environment ensuring a sense of belonging to all and informed by Indigenous Cultural Safety.
- Awareness of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (the Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).
Skills & Knowledge
- Experience executing communications plans through digital and print media. Experience with web content management systems, social media administration, print production, and monitoring tools.
- Ideally, experience with video creation/editing for web/online content. Excellent interpersonal, verbal and written communication skills. Physical ability to perform the duties of the position.
- Strong working knowledge of Microsoft Office, Adobe Creative Suite, Sharepoint and web-based programs. Understanding of SEO, website information architecture, and intranet/web analytics is advantageous, as is knowledge of Photoshop.
- Ability to work independently and as part of a team; flexibility to reprioritize quickly to meet changing priorities, and ability to navigate complex organizational environment.
- Demonstrates a commitment to beginning and/or continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers.
- Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach.
What we bring
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.
Job Type: Temporary Full-Time (Until December 2027 or Until Return of Incumbent)
Salary Range: $63,484 - $91,259. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 4500 Oak Street, Vancouver BC V6H 2N9
Closing Date: Applicants accepted until position is filled
Hours of Work: 08:00-16:00 Monday-Friday
Requisition #: 199588E
What we do
The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous.
Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA is committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code.
One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at [email protected].
Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.
Attention current employees of PHSA:
You must apply via your internal profile at http://internaljobs.phsa.ca.
The internal job posting expires on June 8, 2026 and will no longer be accessible. If the internal job posting has expired, please e-mail [email protected] with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant. Please do not apply for the external job posting.
If you have not yet set up an internal profile, please e-mail [email protected] with your PHSA employee ID number to obtain your temporary password. Our business hours are Monday-Friday 8:30am-4:30pm, excluding Statutory Holidays and a Help Desk Representative will respond to you with 1-2 business days.
If you are not a current employee of PHSA and require assistance with your application, please contact the External Careers team at [email protected].
