Job Summary
We are seeking a professional and organized Dental Receptionist to join our dental practice. The ideal candidate will serve as the first point of contact for patients, managing appointments, patient inquiries, and administrative tasks with efficiency and a friendly demeanor. Experience with electronic medical records and dental office software is highly preferred to ensure smooth daily operations and excellent patient service.
Duties
- Greet patients warmly and assist them with check-in and check-out procedures
- Schedule, confirm, reschedule, and manage patient appointments using Dentrix or similar dental software
- Answer multi-line phone systems promptly and professionally, directing calls as needed
- Collect patient information and update electronic medical records accurately using Epic or comparable systems
- Verify insurance details and process billing information efficiently
- Maintain a clean and organized front desk area to promote a welcoming environment
- Assist with administrative tasks such as filing, faxing, and data entry
- Communicate effectively with the dental team regarding patient needs and appointment details
- Ensure compliance with all health and safety protocols, including COVID-19 guidelines
Requirements
- Prior experience as a Dental Receptionist or in a medical/dental office setting is highly desirable
- Proficiency with Dentrix, Cleardent, or similar electronic medical records systems
- Strong knowledge of medical terminology relevant to dental care
- Excellent organizational skills and attention to detail in managing schedules and records
- Experience with multi-line phone systems and front desk operations
- Ability to handle administrative responsibilities efficiently in a fast-paced environment
- Professional appearance and excellent communication skills
- Familiarity with office equipment such as fax machines, scanners, and computers
- Previous office experience in healthcare settings is preferred but not required
Job Types: Full-time, Permanent
Pay: From $17.00 per hour
Benefits:
Work Location: In person
