Loyalty Representative, 50/50
Contract
Full-time
TIFF
TIFF is a charitable, cultural organization dedicated to presenting the best of international and Canadian cinema and creating transformational experiences for film lovers and creators of all ages and backgrounds in our home - TIFF Lightbox. Our mission: To transform the way people see the world, through film.
TIFF is committed to embracing diversity and treating all individuals with respect, dignity and fairness by removing physical, social and economic barriers to participation.
We encourage you to reflect on the land that you are on, who the traditional keepers of the land are, what the treaty relationship is, or if it’s unceded territory. TIFF is located on the Treaty Lands and Territory of the Mississaugas of the Credit and the traditional territory of the Anishinaabe, the Wendat, and the Haudenosaunee. We are grateful to work on this land.
We are currently hiring for the position of:
Loyalty Representative, 50/50
Reporting to the Senior Manager, Loyalty Lifecycle Marketing & Innovation, the Loyalty Representative will support the planning and execution of TIFF’s Festival 50/50 campaign. This role leads key administrative functions for in-person sales, coordinates promotional and prize-related assets, and collaborates with cross-functional teams to support sales touchpoints, staff training, and overall campaign delivery.
RESPONSIBILITIES:
Lead administrative responsibilities of 50/50 in-person sales, including but not limited to; creating staff schedules for in-person sales representatives, coordinating delivery of printed material and signage to off-site locations, and set up and tear down of physical sales locations.
Support on 50/50 and Membership marketing campaign development and deployment across sales touchpoints, including emails, SMS, and social posts.
Collect and organize marketing assets for 50/50 prizes from partners including approved prize descriptions and photos.
Coordinate fulfillment of early bird prizes with winners.
Support in the training of Festival roaming sales staff and volunteers.
Lead scheduling and supervision of Festival sales staff.
Compile 50/50 performance metrics and sales tracking.
Other duties as assigned.
JOB GRADE & SALARY:
Job Grade: 1
Rate of pay: $21.50/hour
TARGET CONTRACT DATES:
WORK LOCATION:
Office Location: 350 King Street West, Toronto, ON M5V 3X5
Weekly in-office requirements:
Festival Office Requirements: Full time during Festival
MINIMUM REQUIREMENTS:
Experience in customer service environments and/or, experience managing others and/or, experience in email marketing.
Interest in working on TIFF’s fundraising 50/50 campaign.
Ability to learn quickly, take initiative, and ability to work both independently and as part of a team.
Ability to multitask, prioritizing as necessary, with high attention to detail and follow-through.
Strong interpersonal, relationship building, and communication skills with a kind and professional manner.
Strong tact and judgment, exercising discretion and the ability to escalate concerns to Management when needed.
Exceptional oral and written communication skills.
Familiarity with Photoshop, Canva, and Mailchimp is considered an asset.
VACANCY:
HOW TO SUBMIT & APPLICATION DEADLINE:
All applications must be submitted online through TIFF’s Career Centre.
Please upload your cover letter and resumé as PDF(s), before the deadline of Wednesday June 17th, 2026.
CLOSING:
We thank everyone who applies for their interest, but only candidates selected for an interview are contacted.
Candidates must be legally able to work in Canada at this time.TIFF regrets that it is unable to sponsor employment Visas; however, TIFF considers and welcomes individuals on time-limited Visa status for this position. For consideration to those on time-limited Visa status, your Visa must allow you to complete the full contract.
TIFF may use artificial intelligence to screen, assess or select applicants for this position.
TIFF is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential. As such, we welcome and encourage applicants who identify as racialized persons, Indigenous persons, persons with disabilities, and persons across the spectrum of sexual orientation and gender identities.
If you are a person with a disability and require accommodation and/or assistance during the application process, please contact us in advance at
[email protected]. We strive to provide reasonable accommodations whenever requested.
