Coffee lovers, this position is for you!
We're looking for sales and customer service experts with a passion for luxery brand coffee!
Ready to give your career a boost?
Apply now with Randstad to be part of a dynamic team at Nespresso and grow in the exciting world of high-end coffee!
You'll be encouraged to develop your sales skills and provide outstanding customer service.
Responsibilities:
Your duties as a Coffee Specialist will be as follows:
Customer Experience & Sales
Offer customers an outstanding in-store experience from the moment they arrive.
Warmly welcome, advise, and maximize in-store sales by expertly guiding customers through product choices and offering personalized recommendations.
Technical Support & Operations
Handle product issues and contributing to the smooth running of the boutique.
Analyze reported machine malfunctions and provide efficient customer service solutions.
Participate in daily meetings and training sessions to enhance product knowledge and procedural compliance.
This role Includes the physical duties of safely lifting, pushing, pulling, and maneuvering boxes and heavy items of various sizes and weights, consistent with provincial safety standards.
Boutique Presentation
Ensure the physical environment meets the brand's standards.
Ensure that the Boutique is clean and maintained, including making sure it is well-ordered, has the correct equipment available, and is properly presented at all times.
Professionalism, Safety & Compliance
You will be required to maintain a high degree of professionalism and adherence to all company policies, including all workplace conduct and safety protocols.
Immediately report any incident of theft, or safety concerns to management.
All workplace conversations, behavior, and physical interactions with colleagues and clients must remain professional and respectful.
Encourage team members, including communicating team goals related to customer service processes.
Assist in creating a culture of safety, actively identifying areas for new training.
Assist the team where and when needed.
Perform any other job-related duties.
Qualifications:
1 year of prior hotel, sales or luxury brand retail experience is required
Flexibility to work Monday through Sunday
Excellent presentation, communication & interpersonal skills; exceptional customer service skills
Hands on and pragmatic
Punctuality and discipline
Strong Team player
Job Type: Part-time
Pay: $18.75 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee assistance program
- Flexible schedule
- Store discount
Ability to commute/relocate:
- Kelowna, BC V1Y 6H2: reliably commute or plan to relocate before starting work (preferred)
Application question(s):
- Can you confirm that you are 18 years old or older?
- Are you legally entitled to work in Canada?
- Are you able to stand for 8 hours, lift 10-15 pounds repetitively, bend over or work with your arms above your shoulders?
- Confirm the amount of hours you can work for in a week
- Are you flexible for a schedule that could be between Monday to Sunday?
- If not, specify.
- Are you currently studying?
Work Location: In person
