The Dairy Department and Nutrition Lead will oversee and direct all aspects of the dairy sales and service department, while actively supporting the sales process through direct customer sales as well as support and direct the department’s sales activity. This role is also responsible for managing dairy formulations, nutrition programs, and technical services to support products and service staff, working closely with the Director of Sales.
GENERAL RESPONSIBILITIES
- Responsible for following biosecurity and other company policies.
- Responsible for being self-motivated and being able to work independently.
- Responsible for maintaining a well-organized, tidy workspace
- Maintains knowledge of and executes all Company Safety Policies and Procedures as required by the organization and other regulatory agencies.
- Maintains and represents a professional and positive image for the company at all times.
- Performs other related duties as assigned, including holiday relief.
- Functions as a team member.
- Must adhere and be committed to our company values: hard work, high standards, honesty and harmony.
RESPONSIBILITIES AND DUTIES
- Responsible for utilizing CPM Dairy or similar to optimize performance of feed formulations and on-farm rations in coordination with sales/service staff.
- Reviews and updates standard and custom dairy feed formulations on a timely basis.
- Responsible for the technical services, including but not exclusively supporting business development with input for nutrition proposals, supporting new product introductions with input on marketing and promotional materials, providing sales/service support to a specified customer, conducting ration audits to support sales/service staff as required on a customer-by-customer basis, and reporting of activities.
- Responsible for providing sales/service staff training and support.
- Responsible for direct customer contact and sales.
- Overcome business and technical objections of prospective customers.
- Assists in planning, coordinating, implementing, and monitoring the Company’s sales and feed programs to enhance and maximize dairy production and performance.
- Assists in the preparation of the Sales Department operating budget, capital budget, and operation plan.
- Coordinates overall incoming ingredient quality control.
- Maintains knowledge of and communicates industry developments.
- Acts as a representative at key industry meetings and functions.
- Inform the Sales Manager immediately of concerns or problems.
WORK EXPERIENCE REQUIREMENTS
- 3 years on-farm dairy experience
- Minimum 5 years directly related work experience
EDUCATION REQUIREMENTS
- Minimum post-graduate university degree
- Must possess a master’s degree in Animal Nutrition
- Possess a Veterinary Drug Dispenser Certificate or be willing to acquire within three (3) months.
SKILLS REQUIRED
- Proficiency with Brill software program
- Good interpersonal and communication skills
- Strong organizational, analytical, and problem-solving skills
- Ability to relate professionally with customers, suppliers, and personnel.
- Must be detail-oriented
- Intermediate office software knowledge
Salary Range: $90,000-$120,000 depending on experience
