Overview
We are seeking a dynamic and results-driven Customer Service/Sales Representative to join our team. This role involves engaging with clients, developing new business opportunities, and managing existing accounts to foster growth and customer satisfaction. The ideal candidate will possess excellent communication skills, strong customer interaction abilities, and the capability to build new client relationships and expand professional networks. This position offers an exciting opportunity to contribute to our company's success through outside sales, business development, and exceptional customer service.
Responsibilities
- Develop and execute strategies for outside sales and business development to expand our client base
- Manage existing accounts to ensure customer retention and satisfaction
- Conduct B2B sales presentations and negotiations to close deals effectively
- Identify new market opportunities through analysis and research
- Collaborate with marketing teams to create targeted campaigns that support sales objectives
- Utilize Salesforce or similar CRM tools to track leads, opportunities, and customer interactions
- Provide technical sales support by understanding product specifications and addressing customer inquiries
- Maintain a high level of customer service by promptly resolving issues and providing product recommendations
- Build strong relationships with clients by understanding their needs and offering tailored solutions
Skills
- Fluent English communication skills, both verbal and written
- Strong customer communication and relationship-building abilities
- Ability to develop new customers and expand professional networks
- Proven experience in outside sales, negotiation, and business development
- Strong account management skills with the ability to nurture long-term client relationships
- Knowledge of B2B sales processes and marketing strategies
- Familiarity with technology sales, including technical products or services
- Good analysis skills for market research and data interpretation
- Proficiency in Salesforce or similar CRM platforms for managing sales pipelines
- Customer service expertise with a focus on client satisfaction and retention
- Strong interpersonal skills, adaptability, and a proactive approach to sales challenges
This role is ideal for motivated individuals eager to grow their career in sales while delivering outstanding service to clients across diverse industries.
Pay: $35,000.00-$75,000.00 per year
Work Location: In person
