Now Hiring: Customer Service Representative / Dispatch Assistant
Join Our Growing Transportation Team!
We are seeking a motivated, organized, and dependable Customer Service Representative / Dispatch Assistant to join our fast-paced transportation office. This is an excellent opportunity for someone who enjoys working with people, thrives in a dynamic environment, and takes pride in providing exceptional customer service.
Position: Customer Service Representative / Dispatch Assistant
Schedule:
- Monday to Friday
- Full-time, permanent position
Key Responsibilities
- Provide outstanding customer service by phone and email
- Assist with daily dispatch operations on a rotating schedule
- Data entry and maintaining accurate transportation records
- Prepare and process shipping documents
- Communicate with drivers, customers, and internal departments
- Monitor shipments and provide status updates
- General office administration and filing
- Support dispatch and management with day-to-day operations
- Perform other administrative duties as required
Qualifications
- Previous customer service experience preferred
- Transportation or logistics experience is considered an asset
- Excellent verbal and written communication skills
- Strong organizational and multitasking abilities
- High level of accuracy and attention to detail
- Proficient with Microsoft Office (Word, Excel, Outlook)
- Ability to work independently and as part of a team
- Positive attitude with a willingness to learn
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
- Casual dress
- Extended health care
- On-site parking
- Vision care
Experience:
- Customer service: 1 year (preferred)
Licence/Certification:
- Class 5 Licence (required)
Work Location: In person
