Overview
Proactive is a Canadian based company operating in Canada the USA and Mexico. We offer solutions to our customers entire suite of logistics needs. We operate in excess of 3 million sq ft (300,000 sq m) of warehousing across North America and multiple trucking programs uniquely designed to support our diverse clientele base.
We are seeking a dynamic and results-driven Account Manager to join our team. In this role, your primary function is to sell customer freight solutions. Ensuring a high volume of customer interactions, encompassing prospecting, cold-calling, and closing deals; customer service and account management.
Responsibilities
- Responsible for initiating sales calls to prospective or current clients in the Canadian and Mexico markets
- Prospect for leads and perform heavy cold calling to build a pipeline of businesses
- Supervise accounts daily to retain existing relationships
- Responsible for price and service negotiation with customers and carriers
- Responsible for creating sales goals to aid in achieving targets
- Uphold rapport with clients and prospects
- Nurture new sales leads to secure business
- Responsible for offering quotes to current and prospective clients
- Responsible for supervising shipments until delivery completed to guarantee smooth operations and customer satisfaction
- Responsibility of using TMS / CRM, entering shipments, looking for carriers, dispatching and closing files
- Carry out research to identify companies not currently doing business with the organization
- Build relationship and sell to clients through phone or one-on-one.
- Must have experience successfully managing and run a book of business in Mexico and Canadian markets.
- Knowledge of targets and performance metrics - GP and Rev per month/Load count handled
- Transportation brokerage/sales experience, marketing multipart logistical solutions to a wide range of clients.
- Solid understanding of all documentary requirement for transportation including customs clearance requirements.
- Possess a strong track record for delivering successful sales experience in personal selling, telephone sales, and customer service.
- Knowledge of Tradeshow, LTL, FTL and Air Freight, as well as other supply chain management solutions.
Experience
- 5 + years in logistics sales experience.
- Sociable personality with know how at developing relationships.
- MS Office software; good experience with sales automation, customer relationship management, and other web based software programs.
- Ability to independently handle multiple projects.
- Strong communication skills, both written and verbal
- Strong organizational skills
- Ability to work well under pressure and meet deadlines
- Excellent interpersonal skills and emotional intelligence
- Analytical and a problem solver with adequate skillset to handle stressful situations while putting the needs of the customer first.
- Time management and multitasking skills is a must.
- Honest
- A strong desire to always be/do your best.
Proactive is an equal-opportunity employer committed to fostering an inclusive and accessible workplace. We welcome applications from individuals of all backgrounds and experiences. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), we will provide accommodations for candidates with disabilities throughout the recruitment and selection process. If accommodations are required, please notify us, and we will work with you to meet your needs.
Job Type: Full-time
Pay: From $60,000.00 per year
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Experience:
- Logistics Sales: 5 years (required)
Work Location: In person
