Job Title: Customer Service Representative
Location: Calgary, Alberta
Company: North Country Tire
Join Our Team!
North Country Tire is looking for a friendly, reliable, and motivated Customer Service Representative to join our Calgary team! If you're passionate about helping people, thrive in a fast-paced environment, and enjoy being part of a supportive team, we want to hear from you.
This position reports directly to the Customer Service Manager and plays a key role in delivering exceptional service to our customers.
What You'll Do:
- Greet and assist customers in person, by phone, and via email
- Provide product knowledge and support on tires and related services
- Process orders, invoices, and returns accurately and efficiently
- Coordinate with the warehouse and sales teams to ensure smooth customer experiences
- Handle customer inquiries, concerns, and follow-ups in a professional manner
- Maintain a clean and organized front office area
What We’re Looking For:
- Previous customer service experience (automotive/tire industry experience is a plus!)
- Strong communication and interpersonal skills
- Ability to multitask and stay organized under pressure
- Proficiency with basic computer systems and office software
- Positive attitude and a team-oriented mindset
What We Offer:
- Competitive wage based on experience
- Full-time hours, Monday to Friday
- Friendly and supportive work environment
- Opportunities for training and growth within the company
- Employee discounts on tires
Apply Today!
Send your resume and a brief cover letter to [email protected] or drop by in person at our Calgary location.
We thank all applicants for their interest, but only those selected for an interview will be contacted.
Job Type: Full-time
Pay: $21.00-$25.00 per hour
Benefits:
- Casual dress
- Company events
- Extended health care
- On-site parking
Application question(s):
- How many years of experience do you have in the Tire industry?
Experience:
Work Location: In person
