Join the Toothlife Studio Team as a Hygiene Coordinator
Location: Toronto, ON
Position: Full-Time
At Toothlife Studio, we're redefining what a dental hygiene practice can be, offering unique periodontal appointments with adjunctive therapy and use advanced dental hygiene treatment planning while providing dental services.
We're searching for an organized, proactive, and people-focused Hygiene Coordinator to become the heart of our front-end operations as our existing hygiene coordinator is leaving to go back to school to persue dental hygiene.
What You'll Do
As our Hygiene Coordinator, you'll help create an exceptional experience from the moment a patient makes an appointment.
Core responsibilities include:
- Managing patient scheduling and appointment flow
- Welcoming patients
- Answering phones, emails, and patient inquiries
- Coordinating hygiene recall and reactivation
- Confirming appointments and managing cancellations
- Processing payments and insurance submissions
- Assisting with hygiene treatment presentation and financial discussions as needed
- Maintaining accurate patient records
- Supporting daily clinic operations and administrative tasks
- Assisting the clinical team to ensure appointments run smoothly
- Helping create an organized, positive, and efficient patient experience
- Prepare financial statements
- Provide metrics on performance of dental hygiene services
- Meet with management about procedure flow and KPI
- Set goals, targets and benchmarks for dental hygiene
We're Looking For Someone Who Is...
- Warm, professional, and genuinely enjoys connecting with people
- Highly organized with strong attention to detail
- A confident communicator
- Comfortable multitasking in a fast-paced environment
- Proactive and able to anticipate the needs of both patients and the team
- Tech-savvy and eager to learn new systems
- Passionate about providing exceptional customer service
Must have:
- Previous dental or healthcare administrative experience
- Experience with dental practice management software (Open Dental is an asset)
- Knowledge of dental insurance and treatment coordination
- Experience with recall systems and patient communication
Why Toothlife Studio?
We're not your typical dental office.
Our practice is built around education, prevention, evidence-based care, and meaningful patient relationships. We value curiosity, collaboration, and creating an environment where both our patients and our team enjoy coming to work.
When you join Toothlife Studio, you'll become part of a growing practice that values its people and encourages continuous learning and professional growth.
What We Offer
- Competitive compensation
- Paid training and onboarding
- Opportunities for professional development
- Supportive and collaborative team environment
- Modern, beautiful clinic
- The opportunity to grow alongside an innovative and expanding practice
Sound Like You?
We'd love to meet you.
Please send your resume along with a short note telling us why you'd be a great fit for Toothlife Studio. We're looking for someone who believes that exceptional patient care starts long before anyone sits in the chair.
Pay: $27.00-$30.00 per hour
Benefits:
- Company events
- Dental care
- Extended health care
- Vision care
Ability to commute/relocate:
- Toronto, ON M4E 2J4: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Tell me about your experience with Dental Hygiene Coordination
- Our Office is at 763 Woodbine Ave, Is your commute reasonable to this location?
- Our office is paperless, tell me about your experience using a variety of digital platforms.
- Tell me about your experience managing dental hygiene treatment plans.
Experience:
- Dental receptionist: 5 years (required)
- Treatment Coordination : 3 years (required)
- Myofunctional therapy: 1 year (preferred)
Work Location: In person
