Job Summary
Join our dynamic team as an Automotive Parts Associate, where your enthusiasm and expertise will drive exceptional customer service and operational excellence. In this role, you will be the go-to expert for automotive parts, supporting both retail customers and professional technicians. Your proactive approach will ensure accurate inventory management, seamless order fulfillment, and a positive shopping experience. If you thrive in a fast-paced environment and have a passion for automotive repair and service, this is your opportunity to accelerate your career while helping customers keep their vehicles in top condition.
Responsibilities
- Assist customers in locating automotive parts and accessories, providing detailed product information and recommendations to meet their needs.
- Manage inventory control by stocking shelves, conducting regular stock checks, and updating records using inventory management systems such as CMMS (Computerized Maintenance Management System).
- Process sales transactions efficiently using POS (Point of Sale) systems while maintaining accurate cash handling procedures.
- Support vehicle maintenance and automotive repair tasks by supplying parts, verifying compatibility, and ensuring timely order fulfillment.
- Maintain organized stockrooms and retail displays to optimize accessibility and presentation of parts.
- Communicate effectively with customers via phone or in person, offering expert advice on automotive diagnostics, service options, and maintenance tips.
- Collaborate with dealership or repair shop teams to facilitate seamless order fulfillment and inventory management.
- Utilize Microsoft Excel for tracking inventory levels, sales data, and order processing metrics to support organizational efficiency.
- Uphold excellent customer service standards through clear communication skills, professional phone etiquette, and a friendly attitude.
- Assist in marketing efforts by promoting special offers or new product lines to enhance sales opportunities.
Experience
- At least 1 year experience in automotive parts sales is required.
- Demonstrated knowledge of automotive diagnostics, vehicle maintenance, and automotive repair processes.
- Strong organizational skills with the ability to manage inventory control effectively using tools like CMMS or similar software.
- Proven sales management skills combined with retail math proficiency to maximize sales performance.
- Experience with POS systems, cashiering, and retail sales operations is desirable.
- Excellent communication skills coupled with phone etiquette to provide outstanding customer service.
- Familiarity with automotive service procedures, dealership experience, or marketing strategies will be advantageous. Join us to become a vital part of a team dedicated to delivering top-tier automotive solutions while advancing your career in a lively and supportive environment!
- Experience with Costar required.
- Battery testing experience required.
Job Types: Full-time, Permanent
Pay: $17.05 per hour
Expected hours: 40 per week
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Profit sharing
- Store discount
- Vision care
Education:
- Secondary School (preferred)
Work Location: In person
