Position: XR Ambassador
Location: Grant Park , Winnipeg
Part-Time with Opportunities for Full Time Expected
Position Summary
We are looking for enthusiastic, friendly, and highly organized XR Ambassadors to help deliver exceptional guest experiences in our state-of-the-art immersive training and simulation environment. This role is less about being a deep technical subject matter expert and more about being a welcoming, capable enabler: someone who helps visitors feel comfortable, manages bookings and flow, and ensures each participant is set up for success when using VR driver training and other XR or PC-based applications.
The XR Ambassador is often the first point of contact for guests and plays an essential role in creating a professional, supportive, and memorable experience. The ideal candidate is calm, personable, tech-comfortable, and enjoys helping people try new technology with confidence.
Key Responsibilities
- Be aware of the driving journey that young people embark on: enabling safety, mobility and social status.
- Welcome clients, students, and guests in a warm, professional, and approachable manner
- Manage bookings, schedules, and session flow to ensure a smooth day-to-day operation
- Help participants get seated, oriented, and comfortable before beginning VR or PC-based experiences
- Guide users through basic onboarding, including headset fit, controls, and session expectations
- Monitor sessions and provide light support, encouragement, and reassurance as needed
- Reset stations, prepare equipment, and keep the environment clean, organized, and presentation-ready
- Support a range of immersive applications, including VR driver training and other interactive learning experiences
- Troubleshoot minor user-facing issues and escalate technical problems when needed
- Help create an atmosphere of excitement, comfort, and trust around advanced technology
- Represent the organization professionally and help showcase the value of state-of-the-art XR experiences
What We’re Looking For
- Strong people skills and a naturally friendly, welcoming presence
- Excellent comfort working with the public, including first-time VR users
- Organized and dependable, with the ability to manage bookings and keep sessions on schedule
- Comfortable with technology, even if not a technical expert
- Able to put nervous or inexperienced users at ease
- Professional, polished, and service-oriented
- Calm under pressure and good at solving small issues in the moment
- Interest in VR, XR, simulation, training, or emerging technology is a strong asset
Ideal Traits
- Warm and personable
- Patient and reassuring
- Confident but not overly technical
- Detail-oriented and reliable
- Proud to represent a modern, innovative experience
Why This Role Matters
The XR Ambassador helps bridge the gap between advanced technology and everyday users. By making people feel welcome, comfortable, and supported, this role is essential to turning cutting-edge VR and PC applications into accessible, valuable, and enjoyable experiences.
