The Director, Lending & Membership Rewards is a key leadership role within the Amex Bank of Canada issuing business. This leader is responsible for driving growth, profitability, and customer value across Lending and Membership Rewards. Working closely with Finance, Risk, Technology, Legal, Compliance, Operations, Cardmember Benefits, and enterprise partners, the role develops and executes strategies that strengthen customer engagement, deliver sustainable economics, and support competitive differentiation.
- Bachelor's degree in Business or a related field, and 8+ years of relevant experience.
- Experience in strategy, portfolio management, business growth, and cross-functional leadership.
- Strong understanding of card economics and key business drivers, experience managing inputs to a P&L, and a proven track record of identifying and executing opportunities to drive revenue and enhance profitability
- Strong analytical and financial acumen, with the ability to translate data into actionable business recommendations.
- Outstanding communication skills, including verbal, written, and presentation abilities, with the capacity to translate complex concepts into clear, actionable messages.
- Demonstrated ability to foster a culture of inclusion and belonging by embracing diverse perspectives through open communication, constructive feedback, and candid dialogue.
The stated salary range represents the expected compensation for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
Employment eligibility to work with American Express is required as the company will not pursue visa sponsorship for these positions
The job posting is for an existing vacancy.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
-
American Express is committed to providing an inclusive and accessible work environment in which all people who apply for positions or who work for or on behalf of Amex are treated with dignity and respect and are provided with equal treatment with respect to employment, regardless of that person's age, sex, sexual orientation, gender identity, gender expression, race, colour, ancestry, ethnic or national origin, citizenship, religion or creed, marital status, family status, pregnancy, disability, record of offences, social condition or origin, political beliefs, association or activity or other factors prohibited under applicable Human Rights legislation (the “Prohibited Grounds”). If you have a disability and need accommodation, please speak with the Recruiter for more information.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
