Northstar Ford is looking for a Service Advisor to join our busy service department at our Gregoire location in Fort McMurray.
At Northstar, everything we do and every interaction we have, with coworkers and customers alike, must be lined up with our vision and values so that our employees and especially our customers have the absolute best experience possible! Our Service Advisors play a huge role in ensuring that this happens!
Our vision is that “We, the people of Northstar are passionately committed to keeping our customers’ keys in their hands as many minutes a year as possible in order to live their lives.”
Are you the type of person that;
· Will do what is necessary to ensure that your customer gets their vehicle back in the shortest amount of time possible?
· Believes that your coworker’s success is directly connected to your own success?
· Gets excited about offering services that your customers need now or in the future to ensure the ongoing health of their vehicle?
· Wants the opportunity to be part of an organization that believes that each employee is a mature and responsible adult who deserves the full trust and respect of the company and co-workers. And believes that everyone is to be treated with individual respect, dignity and fairness?
The Service Advisor will be responsible for selling recommended or required services to customers. He or she will act as the dealership’s first-line customer relations and service representative. The Service Advisor is responsible for gathering and interpreting information on vehicle condition from the Service Technicians in order to advise the customer on recommended or urgently required services and communicate this information in a professional manner, explaining the benefits of services and the potential outcomes of postponing repairs.
We offer very competitive pay. In addition, we have an excellent benefit package including Health, Dental and a Pension plan.
You must also have the following qualifications;
- At least 1 year experience in a fast paced, front facing customer service role.
- Minimum of one-year experience as a Service Advisor or 2 years’ experience in the Automotive Industry.
- Sales experience in any type of industry preferred.
- Able to thrive in a team environment and work collaboratively with other members of the team
- Ability to embrace new technologies and possesses strong working knowledge of Microsoft Office Suite.
Hours are Monday to Friday – between the hours of 6:00am-6:00pm
If all of this gets you excited, you meet the qualifications and want to be part of our team, then we want you to apply today!
We thank all applicants for their interest, however only those considered for interview will be contacted directly.
Job Type: Full-time
Pay: $6,000.00-$8,000.00 per month
Benefits:
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Vision care
Experience:
- Service Advisor: 1 year (preferred)
- Automotive: 2 years (preferred)
Licence/Certification:
- Class 5 (Non GDL) (required)
Work Location: In person
