Are you a recent graduate looking to launch your career in a fast-paced, professional environment where you can build real-world experience and develop highly transferable skills?
We're looking for motivated, ambitious individuals to join our Collections & Legal Team. This role offers hands-on experience in negotiations, legal collections, financial services, and customer relations while working alongside experienced professionals who are committed to your success.
Whether you're a recent graduate in Paralegal, Law Clerk, Business, Criminology, Finance, or a related field—or simply someone who thrives on problem-solving and communication—we'd love to hear from you.
About the Role
This is more than just a collections position—it's an opportunity to build a strong professional foundation.
You'll manage your own portfolio of customer accounts, analyze account histories, negotiate realistic payment solutions, and gain valuable exposure to legal and financial recovery processes. Every day presents new challenges that will strengthen your communication, negotiation, conflict resolution, analytical thinking, and decision-making skills while making a meaningful impact on both our customers and our organization.
Responsibilities
- Manage an assigned portfolio of customer accounts
- Contact customers regarding overdue accounts and negotiate payment arrangements
- Review account histories and recommend appropriate resolutions
- Prepare legal documents, correspondence, and settlement agreements
- Process bankruptcies and consumer proposals
- Conduct skip tracing and asset verification where required
- Maintain accurate documentation and account records
- Collaborate with team members to achieve recovery objectives
- Ensure compliance with applicable legislation, policies, and procedures
Qualifications
- Recent graduate or 1+ year of experience in collections, legal, financial services, or customer service is an asset
- Valid G or G2 Driver's Licence
- Excellent communication and negotiation skills
- Strong problem-solving and critical thinking abilities
- Highly organized with strong attention to detail
- Self-motivated with the ability to work independently
- Comfortable learning new software and using Microsoft Office
- Paralegal or Law Clerk education is considered an asset, but not required
- Knowledge of collections legislation is an asset
What We Offer
Competitive compensation with performance incentives
Ongoing training and professional development
Exposure to legal collections and financial services
Supportive, collaborative team environment
Career growth opportunities
Apply Today
Submit your resume through Indeed.
We appreciate the interest of all applicants; however, only those selected for an interview will be contacted.
Pay: $18.50-$20.00 per hour
Benefits:
Work Location: In person
