The Virtual Emergency Services Lead (VES Lead) is the lead of the Virtual Emergency Support (VES) Program under the directions of the KO eHealth Director and Assistant Director.
S/he monitors the clinical activities ofthe Virtual Emergency Support Program. S/he coordinates the maintenance ofprogram objectives. S/he is responsible for engaging the program partners, health care professionals as wellas providing the required training forthe nurses andphysicians who will be using the VES.S/he leads the discussions with communities to carry out communication with Chiefs and Councils and Health teams as needed.S/he is responsible for promoting these programs to stakeholders in the district through communications and partnership development and providing the required training to the nurses inthe region.
- Monitors the clinical activities of the Virtual Emergency Support Program
- Monitors the VES unit connectivity and coordinates it with KNET and nursing stations for trouble shooting.
- Coordinates conduct weekly equipment checks with the nursing stations enrolled in the VES program.
- Trains health professionals, i.e.physicians on PCVC and nurse's equipment checks calls.
- Coordinates tracking the utilization of the Virtual Emergency units.
- Maintains efficient communication with the communities enrolled in the program.
- Acts as the point of contact for the virtual emergency program activities.
- Receives feedback from the health teams at the nursing stations regarding the delivery of the Virtual Emergency Services
- Follows up with the community physicians and obtains their feedback regarding the delivery of the services.
- Takes the lead in maintaining and updating the profiles of the communities enrolled in the project.
- Coordinates the maintenance of the program objectives.
- Initiates engagement and orientation for new health professionals to the program
- Maintains engagement of all project partners
- Schedules projects partners meetings, drafts agenda and maintain accurate minutes
- Maintains contact with KNET 2417 emergency on-call technician.
- Provides progress notes to the working group.
- Leads Community Engagement
- Receives BCRs or letters of support for the project.
- Ensures that First Nation leadership is knowledgeable of the VES program
- Receives feedback from health director regarding delivery of services.
- Assumes the role of OTNHub Nursing Support Programs Lead
- Works with Indigenous Services Canada (ISC) to keep the nursing team that requires access provisioned for OTN Hub access accounts.
- Keeps an up-to-date and current access spreadsheet to know who has access with OTN.
- Works with the nursing team to review and train on the programs within the OTNHUB.
- Demonstrates commitment to KO eHealth staff team.
- Participate in regular KO eHealth staff meetings and regional clinical meetings.
- Participates in annual performance evaluation as required.
- Participates in training and updating activities as required as per goals set during annual performance appraisal.
- Maintains good communication links with the communities to facilitate effective telemedicine activities.
- Undertakes special projects and research as required.
- Post-secondary education in a health-related field, health informatics, information technology, or a related discipline.
- Experience in implementing and managing large-scale community-based projects; familiarity with project management tools and techniques.
- Knowledge and understanding of Indigenous culture and values, and of the geographical and health care challenges of Indigenous people and Indigenous organizations in Ontario.
- Indigenous community-based experience is preferred; administrative experience in a health or social service field is an asset.
- Experience working with diverse partners; familiarity with health system in the district.
- Strong organizational skills with excellent attention to detail.
- Excellent interpersonal and communications skills, both oral and written.
- Ability to work independently or as part of a team.
- Proficiency in computer programs such as M/S Word, Excel, and the use of email; ability to learn communications technology and systems software quickly.
- Dedication to service excellence
