Downtown, Toronto
Hybrid - Candidate MUST work 3 days onsite and 2 days remote
Contract (9 months, possible extension)
Security Level: CRJMC
Responsibilities:
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Responsible for the product planning and execution throughout the product lifecycle for the CCPay Online Payment Service (CCPay), including, but not limited to:
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Gathering and prioritizing product and client requirements
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Refine the product vision as required
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Ensuring that the product supports the organization's overall strategy and goals in alignment with OPS I&IT corporate policies
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Provide support to the core CCPay team and key stakeholders
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Gain a deep understanding of client experience:
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Identify and fill product gaps
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Generate new ideas that grow market share
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Improve client experience and support business process improvements
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Onboard new clients and manage existing client needs
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Create buy-in for the product vision both internally and with key external partners
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Develop product pricing and positioning strategies
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Translate product strategy into detailed requirements and prototypes
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Scope and prioritize activities based on organization and client impact
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Work closely with the core CCPay team to complete deliverables with time sensitive deadlines and optimal resources to manage competing priorities
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Drive product launches including working with the core CCPay team, executives, and other product management team members
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Evaluate client on-boarding plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed
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Act as a product evangelist to build awareness and understanding
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Represent the CCPay team by engaging clients to solicit feedback on CCPay products and services
General Skills:
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Experience delivering MRDs and PRDs with prioritized features and corresponding justification
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Experience working with diverse parties not limited to technical staff and non-technical subject matter to assess partnerships and client opportunities
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Experience running beta and pilot programs with early-stage products and samples becoming an expert of CCPay
- A team player with a track record for meeting deadlines, managing competing priorities and client relationship management experience
MUST HAVES:
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Payment Solution Knowledge: Experience with managing and implementing a payment solution.
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Security Level CRJMC
Nice to Have:
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CCPay Online Payment Service (CCPay)
