Helpdesk Technician salaries in Calgary, AB

Logs information concerning help desk calls into a ticketing system to track history of calls and successful solutions for future reference purposes.

College diploma or degree in a technical field, or an equivalent combination of education and relevant experience. Responds support requests in a timely manner.

11 hours ago

Serve as the first point of contact for customers and Field Technicians seeking technical assistance over the phone or email. Job Types: Full-time, Permanent.

$55,000–$65,000 a year

Have A+ certification & at least one certification from either Cisco or Microsoft. Constantly monitor the individual queue to resolve routine and non-routine…

Stay current with technological trends and develop new technical skills. Strong attention to detail, documentation practices, discretion, and collaboration with…

Valid Class 5 driver’s license required. Clean driver’s abstract required. Work with other technicians during field service calls, especially during training.

$19.85–$27.00 an hour