Edmonton, Ab It support specialist Jobs – 93 Openings This Week

IT Analyst (Northstar Hyundai)
Go Auto —Edmonton, AB
- 8 hour shift
- Customer service
- Microsoft Office
- Computer networking
- Dental care
- Flexible schedule
9d
Remote Technical Support Representative - Work from Home (Canada)
Teleperformance —Alberta
- $19.50 an hour
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Work from home
Quick apply
2d
Level 2/3 Computer & Network Support Technician
Tier 3 I.T. Solutions —Edmonton, AB
- $55,000–$80,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Supervising experience
- Disability insurance
- Dental care
Quick apply
2d
Specialist, Field IT Support
Johnson Controls —Edmonton, AB
- $70,000–$90,000 a year
- Full-time
- Heavy lifting
- Customer service
- Travel
- Designated paid holidays
Tier 2 Technical Analyst
Accurate Network Services —Edmonton, AB
- $27–$32 an hour
- Full-time
- Hybrid work
- Azure
- Windows
Quick apply
8d
Network Systems Administrator - Senior
Space Race Cannabis —West Edmonton, AB
- $59,000–$69,000 a year
- Full-time
- ERP systems
- Computer networking
- Wellness program
Quick apply
Product Support Specialist
Insignia Software Corporation —Edmonton, AB
- $60,000–$75,000 a year
- Full-time
- Sales
- Writing skills
- Microsoft Office
- Dental care
- Paid time off
Quick apply
13d
Product Support Specialist
Hope Mission —Edmonton, AB
- Full-time
- Computer Science
- Databases
- JavaScript
6d
Network Administrator
Robert Half —Edmonton, AB
- $65,000–$75,000 a year
- Microsoft Access
- ERP systems
- SharePoint
Quick apply
6d
IT Support Analyst / Systems Technician
The IT Crowd —Sherwood Park, AB
- $40,372.52–$81,738.06 a year
- Full-time
- Hybrid work
- Azure
- English
- Windows
- Mileage reimbursement
Quick apply
1d
Technician L1
MSP OPERATIONAL CORP —Edmonton, AB
- $45,000–$60,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
user support technician
Whiterock Ventures Inc. —Edmonton, AB
- $36 an hour
- Weekends as needed
- English
14d
network administrator
VIZDOM TECH ALBERTA LTD. —Edmonton, AB
- $38.67 an hour
- Overtime
- English
IT Application Support Analyst
Tri-global Solutions Group Inc. —Edmonton, AB
- Up to $71 an hour
- Contract
- Azure
- AWS
- Agile
Manager, IT Support & Asset Compliance
WCB Alberta —Edmonton, AB
- $129,688–$162,082 a year
- Full-time
- Hybrid work
- Customer service
- Master's degree
- Bachelor's
1d
network administrator
Central Protection Services —Edmonton, AB
- $38.67 an hour
- Weekends as needed
- English
- No university degree
- Communication skills
4d
Deskside Consultant
Long View Systems —Edmonton, AB
- $46,000–$60,375 a year
- Microsoft Office
- Travel
- Linux
Helpdesk Technician
Catalis Holdco Inc —Edmonton, AB
- Monday to Friday
- Hybrid work
- Windows
- Microsoft Office
- Analysis skills
- Dental care
IT Desktop Administrator
The Brick —Edmonton, AB
- Full-time
- Computer science
- Computer Science
- English
IT Desktop Administrator
LFL Group —Edmonton, AB
- Full-time
- Computer science
- Computer Science
- English

I want to receive the latest job alerts for it support specialist in edmonton, ab

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it support specialist jobs near edmonton, ab

IT Analyst (Northstar Hyundai)

Go Auto -
Edmonton, AB

Apply Now

Job details

Full-time
9 days ago

Qualifications

Go
Customer service
Microsoft Office
DHCP
Computer networking
DNS
Organizational skills
Communication skills
Active Directory
Driving Licence
Help desk

Full job description

Job Description:

Go Auto – One of Canada’s largest Auto Dealership Group – is on the hunt for an Information Technology Support Analyst

Are you looking for a full-time career with flexible hours and the opportunity to work and grow alongside the top Information Technology pros in the west? Do you have a happy to help attitude and willing to go the extra mile? Do you thrive in fast paced growing environment?

If so, then you’re the perfect person to join the Go Auto family, and we’d love to have you join our Information Technology department!

Job Description – Why You Matter

The IT Support Analysts are the first line of contact for customers experiencing issues with installation, configuration, operation and management of Go Auto managed services. They are the “face of Go Auto” and must be passionate about helping staff solve problems with a sense of urgency. A sense of humor also goes a long way.

A successful candidate will have excellent customer service skills as well as good analytic, critical thinking and troubleshooting skills.

As our Information Technology Support Analyst, you will:

This position will function as a highly skilled Service Desk Analyst as well as providing Desk Side onsite support with specific responsibilities that include:

Understand customer support, likes to work with people and can ensure that the customer is satisfied.
Address and resolve basic and complex incident and requests; enter quality information into tickets and appropriately capture data; complete follow-up and follow-through on all tickets.
Manages all incident and request to ensure that work is completed to the customers’ satisfaction.
Build strong relationships within Go Auto by working across organizational boundaries to resolve customer incidents and requests.
Contributes to self-help knowledge bases and documents typical requests and incidents, resolutions and work around procedures.
Identifies, evaluates, promotes and implements customer support best practices.
Mentors, supports, and cross-trains other service desk and desk side analysts.
Grows deeper knowledge of current corporate products, increasing ability to resolve tickets on first contact.
Uses creativity and innovation to automate and streamline processes and procedures.
Uphold any confidential information that you may be privy to as it relates to your role. Loose lips need not apply.
Responsible for hardware deployment and onsite support, including PCs, monitors, printers, and anything else deemed “IT Equipment”
Ensures inventory of equipment that is being deployed or recovered is recorded and Inventory Coordinator is updated of any changes

As an Information Technology Support Analyst, you’ll bring:

An excellent telephone manner is required together with the ability to handle challenging support situations with a calm and methodical approach

Understanding of Active Directory: creating accounts, group policy and group management.
Ability to create new and manage email accounts in Office 365.
Ability to effectively balance high volume of productivity demands against ability to provide analytical troubleshooting and problem resolution
Ability to troubleshoot in a high level systematic way. Ability to identify symptoms and research cause.
Understanding of basic Networking principals, including network troubleshooting for connectivity issues, DHCP, DNS, use of tools like PING, NSLOOKUP and NETSTAT.
Strong team player, excellent communication skills, excellent organizational skills, self-motivated / drive, flexible.
Good interpersonal skills for written, oral and face to face communications, both within technology and the business. We place a lot of value on being personable and happy to help.
Must have at least 5 years’ relevant experience in a Service Desk / Help Desk / Field Service Environment.
Desirable to have previous experience working with CDK Global or have worked in the Automotive Retail Industry.
Desirable to have experience working with Active Directory, Office 365, Windows and have a good understanding of networks.
A great attitude and the ability to have fun!

Go Auto offers the best benefits in the industry

You’ll have three weeks of vacation after your first year! After five years of service, you get four weeks. After ten years, you’ll get FIVE weeks of vacation.
A comprehensive health care, dental (80% - 100%), and health spending accounts.
An employee investment program that guarantees you a 10% return every year.
With over 40 dealerships in the Go Auto group, with jobs available at every level, there is opportunity to grow!

Important Notes:

This is not a 9 to 5 job. Hours are flexible, required to work 8 hours within core business hours 7 am to 6 pm MDT.
Part of an afterhours on-call rotation.
You need a driver’s license for this position.

Don’t miss out on this amazing opportunity!

If you’d love to become a part of the Go Auto family, apply online today at GoAuto.ca!

About Go Auto

Go Auto is one of the largest dealership groups in Canada, with more than 40 stores across Alberta, BC, Ontario, and the Northwest Territories. We have over 10,000 new and used vehicles for sale on GoAuto.ca, and provide service, finance, insurance, and collision repair. We represent 20 vehicle brands and offer the best customer loyalty program in the business: The Go Card. With Go Auto you’ll get the best deals, the lowest prices, the biggest selection, and 24/7 customer care from people who are genuinely happy to help.

Apply Now

Refine Your Search

it support specialist jobs in edmonton, ab

IT Analyst (Northstar Hyundai)

Remote Technical Support Representative - Work from Home (Canada)

Level 2/3 Computer & Network Support Technician

Specialist, Field IT Support

Tier 2 Technical Analyst

Network Systems Administrator - Senior

Product Support Specialist

Product Support Specialist

Network Administrator

IT Support Analyst / Systems Technician

Technician L1

user support technician

network administrator

IT Application Support Analyst

Manager, IT Support & Asset Compliance

network administrator

Deskside Consultant

Helpdesk Technician

IT Desktop Administrator

IT Desktop Administrator

I want to receive the latest job alerts for it support specialist in edmonton, ab

Related Searches

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected