calgary ab dispatcher/customer service Jobs – 73 Openings This Week

Dispatcher/Customer Service Representative
Complete Environmental Group —Calgary, AB
- $55,000–$65,000 a year
- Full-time
- Customer service
- ERP systems
- Microsoft Office
- Dental care
- Employee assistance program
Quick apply
Dispatcher - Service Department / Mechanical Contractor
BMP Mechanical Ltd —Calgary, AB
- Full-time
- Microsoft Word
- Microsoft Excel
- Analysis skills
- Dental care
- Life insurance
Quick apply
Dispatcher Cum Customer Service Representative
Carmel Transport International LTD —Calgary, AB
- $45,000–$50,000 a year
- Full-time
- Analysis skills
- Data entry
- Typing
- Dental care
- Vision care
Quick apply
2h
Dispatcher
Copart —Calgary, AB
- $26.19–$29.49 an hour
- Overtime
- Bilingual
- Customer service
- Basic math
Quick apply
Dispatcher
City Wide Towing —Calgary, AB
- $22–$25 an hour
- Full-time
- Customer service
- High school diploma or GED
- Data entry
- Store discount
- Wellness program
Quick apply
4d
dispatcher, trucks
Golden Carrier Ltd. —Chestermere, AB
- $36 an hour
- Weekends as needed
- English
- High school diploma or GED
Dispatch Planner - 1 Year Contract
XTL Transport, Logistics, Distribution —Balzac, AB
- Temporary
- Local
- Organizational skills
- Communication skills
Quick apply
2d
Light Duty Wrecker Operator
City Wide Towing —Calgary, AB
- $65,000–$85,000 a year
- Full-time
- Customer service
- In-person
- Commercial driving
- Wellness program
- Dental care
Quick apply
4d
Casual Driver
Maclin Ford —Calgary, AB
- $15 an hour
- On call
- Driving
- Commercial driving
Quick apply
Super Save Toilet Rentals - Hiring Toilet Drivers
Super Save Disposal —Calgary, AB
- $30.95 an hour
- Overtime
- Driving
- In-person
- Commercial driving
- Dental care
Quick apply
Class 1 and 3 Gravel Truck Drivers
LT Earth Services Ltd —Calgary, AB
- $27–$30 an hour
- Full-time
- Driving
- Construction
- In-person
- Disability insurance
- Dental care
Quick apply
9d
OTR Dispatcher -Western Canada (Ocean Container Experience Required)
Pro-formance Intermodal Inc —Rocky View, AB
- Full-time
- In-person
- OTR
- Dental care
- Vision care
Quick apply
Vac Operators - Hydro & Semi Vac
Avenge Energy Services Inc. —Alberta
- $120,000–$160,000 a year
- Full-time
- First Aid Certification
- Computer skills
- Communication skills
- Disability insurance
- Dental care
Quick apply
FLAT DECK Class 1 Driver
Loadstar Dispatchers (1963) Ltd —Calgary, AB
- $19.57–$33.64 an hour
- Full-time
- Driving
- In-person
- Commercial driving
Quick apply
Roll Off Truck Driver
Fenceline Rentals Ltd —Calgary, AB
- $25–$29 an hour
- Full-time
- Heavy lifting
- High school diploma or GED
- Organizational skills
- Dental care
Quick apply
1d
Dispatcher
IS2 Workforce Solutions —Calgary, AB
- From $25 an hour
- Full-time
- Customer service
- English
- Organizational skills
Quick apply
13d
Truck Driver - Class 1 / Boom Truck Driver
Refined Group of Companies —Rocky View, AB
- $24–$32 an hour
- Full-time
- Bilingual
- Customer service
- In-person
- Dental care
- Vision care
Quick apply
Class 1 Truck Driver - Flatdeck
CANADA CARTAGE —Calgary, AB
- Customer service
- Driving
- Commercial driving
Quick apply
15h
Class 1 Driver
Pro-Formance Intermodal Inc. —Chestermere, AB
- Full-time
- Forklift
- Driving
- In-person
Quick apply
Warehouse Associate
Kenroc Building Materials —Calgary, AB
- $22–$27 an hour
- Full-time
- Customer service
- Forklift
- High school diploma or GED
- Profit sharing
- Disability insurance
Quick apply
9d

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Dispatcher/Customer Service Representative

Complete Environmental Group -
Calgary, AB

Quick apply

Job details

Full-time
$55,000–$65,000 a year

Qualifications

Roll off truck
Customer service
ERP systems
Post-secondary education
Logistics
Microsoft Office
Tow Truck
Organizational skills
Waste management
Business
Communication skills

Full job description

Position Overview:

We are seeking an experienced Dispatcher/Customer Service Representative to join our team based out of our Calgary office. The successful candidate will be responsible for coordinating daily operations, managing driver assignments, and ensuring exceptional customer service delivery. This role is essential to maintaining our operational efficiency and customer satisfaction across our diverse service portfolio.

Our diverse fleet includes heavy-duty waste collection vehicles (front load, side load, and roll-off garbage trucks), specialized equipment (septic trucks, hook lifts, 4500/5500 trucks).

Key Responsibilities (including but not limited to):

Operations Management & Route Coordination

Dispatch drivers according to route assignments, prioritize daily requests, and plan next-day routing for optimal efficiency.
Manage route adjustments when assets are unserviceable and coordinate alternative driver assignments.
Set up new clients, sites, and additional pick-ups in the route software system.
Dispatch external vendors (tow trucks, emergency services, etc.) as needed.

Customer Service & Communication

Action all client and driver service requests received by phone, text, or email while maintaining positive relationships.
Contact clients regarding service updates, missed pickups, access issues, and new service setup.
Quote service pricing per established models and forward complex requests to the sales team.

Data Management & Administrative Tasks

Collect and input all daily operational data, including route information, fuel receipts, scale tickets, and asset tracking.
Complete daily operational dashboards and monthly customer spreadsheets.
Create purchase orders when required.
Maintain asset tracking (bins, etc.) as assigned in the tracking system.
Perform other tasks and duties as assigned by management.

Qualifications:

Post-secondary education in logistics, transportation, business administration, or a related field is an asset.
Minimum 2 years of previous experience in dispatch.
Experience in the transportation, logistics, or waste management industry is preferred.
Knowledge of heavy-duty operations and waste management equipment is an asset.
Experience with dispatch software, route management systems, and ERP systems (Samsara or Navusoft experience is an asset).
Strong organizational skills with exceptional attention to detail.
Excellent communication skills and ability to work effectively with drivers, customers, and management.
Proficient in Microsoft Office Suite and dispatch management systems.
Ability to maintain positive customer and driver experiences under pressure.
Adaptability to last-minute changes and emergency situations.
Strong problem-solving abilities and capacity to multitask in a fast-paced environment.
Ability to work independently and as part of a team.

Company Overview:

Join Complete Environmental, a leading environmental services company with over 30 years of experience serving Western Canada. We're a growing organization comprised of T&T Disposal, Cutting Edge Logistics, and several other established waste management and logistics companies, providing comprehensive solutions including waste management, recycling, septic services, and portable facilities.

As we continue expanding across Western Canada, we offer excellent growth opportunities and career advancement for dedicated team members. We're committed to investing in new equipment, technology, and services, creating a dynamic work environment where employees can build rewarding careers while contributing to essential environmental services in their communities.

We are an equal opportunity employer. Accommodation will be provided as required during the hiring process.

Job Type: Full-time

Pay: $55,000.00-$65,000.00 per year

Benefits:

Casual dress
Dental care
Employee assistance program
Extended health care
On-site parking

Application question(s):

What are your salary expectations?
What dispatch software are you familiar with?

Experience:

Customer service: 2 years (required)
tow truck or waste management dispatch: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

dispatcher/customer service jobs in calgary ab

Dispatcher/Customer Service Representative

Dispatcher - Service Department / Mechanical Contractor

Dispatcher Cum Customer Service Representative

Dispatcher

Dispatcher

dispatcher, trucks

Dispatch Planner - 1 Year Contract

Light Duty Wrecker Operator

Casual Driver

Super Save Toilet Rentals - Hiring Toilet Drivers

Class 1 and 3 Gravel Truck Drivers

OTR Dispatcher -Western Canada (Ocean Container Experience Required)

Vac Operators - Hydro & Semi Vac

FLAT DECK Class 1 Driver

Roll Off Truck Driver

Dispatcher

Truck Driver - Class 1 / Boom Truck Driver

Class 1 Truck Driver - Flatdeck

Class 1 Driver

Warehouse Associate

I want to receive the latest job alerts for dispatcher/customer service in calgary ab

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