Remote Operations associate Jobs – 322 Openings This Week

Customer Service Representative
Graymont —Remote
- Weekends as needed
- Remote
- CRM software
- Sales
- Customer service
Associate Revenue Growth Manager (12 Month Contract) – with benefits
Lactalis Canada Inc —Toronto, ON
- $88,400–$110,500 a year
- Temporary
- Hybrid work
- Microsoft Excel
- Analysis skills
- Bachelor's
- Dental care
- Work from home
Quick apply
Work-at-Home Contact Centre Associate
The Sydney Call Centre —New Brunswick
- Remote
- Customer service
- High school diploma or GED
- In-person
- Designated paid holidays
- Life insurance
Associate, Wealth Operations
TriCert Investment Counsel Inc. —Waterloo, ON
- $45,000–$55,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Finance
- Bachelor's
- Profit sharing
- Dental care
Quick apply
9d
Work-at-Home Contact Centre Associate
The Sydney Call Centre —Alberta
- Remote
- Customer service
- High school diploma or GED
- In-person
- Designated paid holidays
- Life insurance
Associate Investment Advisor
iA Private Wealth —Mississauga, ON
- $35,000–$50,000 a year
- Full-time
- Hybrid work
- Finance
- Organizational skills
- Financial services
- Work from home
- Flexible schedule
Quick apply
Owner Relations Associate
Outpost Property Management Ltd. —Whistler, BC
- $55,000–$65,000 a year
- Full-time
- Sales
- In-person
- Communication skills
- Wellness program
- Dental care
Quick apply
Work-at-Home Contact Centre Associate
MCI Careers —New Brunswick
- $15.90 an hour
- Full-time
- Remote
- Customer service
- High school diploma or GED
- In-person
- Designated paid holidays
- Life insurance
Work-at-Home Contact Centre Associate
The Sydney Call Centre —Saskatchewan
- Remote
- Customer service
- High school diploma or GED
- In-person
- Designated paid holidays
- Life insurance
Warehouse Associate
Watson Gloves —Calgary, AB
- Full-time
- Heavy lifting
- Marketing
- Forklift
- Paid time off
Senior Vice President, Finance
FirstService Residential —Mississauga, ON
- $150,000–$250,000 a year
- Weekends as needed
- Hybrid work
- Master's degree
- Presentation skills
- Bachelor's
- Dental care
Quick apply
14d
Work-at-Home Contact Centre Associate
MCI Careers —Alberta
- $15 an hour
- Full-time
- Remote
- Customer service
- High school diploma or GED
- In-person
- Designated paid holidays
- Life insurance
Senior Cloud Engineer
BMO Financial Group —Ontario
- $75,900–$141,900 a year
- Remote
- DevOps
- AWS
- Analysis skills
- Tuition reimbursement
- Life insurance
Work-at-Home Contact Centre Associate
MCI Careers —Saskatchewan
- $15.35 an hour
- Full-time
- Remote
- Customer service
- High school diploma or GED
- In-person
- Designated paid holidays
- Life insurance
Bilingual Product Demonstration Specialist – Traveling
Reynolds and Reynolds —Quebec City, QC
- $50,000–$60,000 a year
- Full-time
- Bilingual
- Up to 50% travel
- English
- Wellness program
- Commuter benefits
Quick apply
8d
MSP Service Manager
Empyrion Technologies Inc. —Chilliwack, BC
- $75,000–$85,000 a year
- Overtime
- Hybrid work
- Computer science
- Computer Science
- Sales
- Dental care
- Paid time off
Quick apply
7d
Senior Manager, Strategy and Analytics - Credit Risk Management
Capital One - CA —Toronto, ON
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Bachelor's
Development and Operations Manager
Gallery 7 Theatre & Performing Arts Society —Abbotsford, BC
- $54,000 a year
- Weekends as needed
- Hybrid work
- Hospitality
- CPR Certification
- Marketing
- Mileage reimbursement
- Work from home
Quick apply
1d
Senior Manager, Customer Resiliency Strategy and Analytics
Capital One - CA —Toronto, ON
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's
- Recruiting
Senior Manager, Corporate Strategy Analysis
Capital One - CA —Toronto, ON
- Full-time
- Hybrid work
- Management
- Business development
- Analysis skills
3d

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Customer Service Representative

Graymont -
Remote

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Job details

Permanent | Full-time

Qualifications

CRM software
Cognos
Sales support
JD Edwards
Sales
Customer service
SAP
ERP systems
Logistics
Maintenance
Transportation management systems
Customer support
Logistics
Business
Associate's degree
Communication skills

Full job description

Canada - Remote

Customer Service Representative
Full-Time, Permanent, Hybrid
This position is can be located in any of the following Provinces: BC, AB

Graymont is seeking a Customer Service Representative to ensure exceptional customer experiences through effective coordination and communication. Reporting to the Customer Service Manager, the role involves supporting customer relationships, processing orders accurately, maintaining records in Salesforce, coordinating with internal teams, and collaborating with sales and plant operations to ensure timely delivery. The CSR will also address customer concerns and contribute to ongoing service improvements, demonstrating strong customer relationship skills and a proactive attitude.

Responsibilities

Customer Relationship Support & Service Operations

Customer Engagement: Act as the primary contact for customers, ensuring strong relationships and responsive support.
Cross-Functional Communication: Coordinate between customers, sales, invoicing, plant operations, and logistics to ensure smooth information flow.
Issue Resolution: Handle inquiries and complaints promptly, identify recurring issues, and support continuous service improvement.
Customer Insights: Gather and share customer feedback to enhance service and satisfaction.
Operational Support: Help maintain SOPs, KPIs, and assist in training and supporting other team members.

Order & Logistics Coordination

Coordinate communication between customers and internal teams (sales, invoicing, operations, logistics).
Address inquiries and complaints efficiently, escalating recurring issues for long-term resolution.
Gather and relay customer feedback to improve service quality and customer experience.
Support maintenance of SOPs, KPIs, and assist in onboarding or guiding other team members as needed.

Demand & Supply Planning Support

Communicate customer and order trends to support accurate volume forecasting and business planning.
Contribute to S&OP meetings, offering insights to improve demand and supply alignment.
Support contingency planning by identifying supply alternatives during outages or plant disruptions.

Sales Support & Collaboration

Assist the commercial team as needed.
Coordinate customer-specific projects.
Maintain accurate customer master data.

Qualifications

Education: Associate degree or diploma in Business, Logistics, or related field.
Professional Experience: 3-5 years in Customer Service, Sales Support, Logistics Coordination, or similar roles preferred.
Technical Requirements:

o Experience with ERP systems (JD Edwards, SAP, etc.) and TMS platforms preferred.
o Familiarity with Salesforce or other CRM tools is a plus.
o Exposure to business intelligence tools like Cognos is advantageous.

Travel Component: Ability to travel 5–10% within North America; must reside within a reasonable distance from an airport.
Schedule Flexibility: Willingness to work occasional after-hours, weekends, and holidays as needed

Who You Are

Customer Focus: You prioritize understanding and meeting customer needs, delivering solutions that exceed expectations and build lasting satisfaction.
Problem Solving: You tackle complex challenges with practical, creative solutions, using experience and intuition to assess feasibility.
Effective Communicator: You are an active listener who can communicate effectively with different audiences in diverse situations.
Teamwork: You thrive in a multi-disciplinary team environment and believe that we can get further, faster by working together.
Effective Time-Management: You effectively prioritize tasks and manage your time to ensure deadlines are met.

Who We Are

Founded in 1948, Graymont is a trusted global leader in essential calcium-based solutions. Professionally managed and family-owned, we proudly serve a wide range of markets, customers, and communities throughout North America and Asia Pacific. Graymont is also the strategic partner of Grupo Calidra, the largest lime producer in Latin America.

Graymont’s strategy is anchored in its strong commitment to its core values of integrity, respect, teamwork, innovation, excellence, accountability, and long-term perspective.
Central to our philosophy is a long-term approach to our business, built on a solid commitment to sustainable growth and focus on decarbonization, all of which is embodied in our mission statement: Contributing to a decarbonized world by providing essential lime and limestone solutions.

To learn more about the employment experience at Graymont, click here.

If you're interested in exploring our current job opportunities, please visit us at www.graymont.com/en/careers.

Apply Now

Refine Your Search

operations associate jobs in remote

Customer Service Representative

Associate Revenue Growth Manager (12 Month Contract) – with benefits

Work-at-Home Contact Centre Associate

Associate, Wealth Operations

Work-at-Home Contact Centre Associate

Associate Investment Advisor

Owner Relations Associate

Work-at-Home Contact Centre Associate

Work-at-Home Contact Centre Associate

Warehouse Associate

Senior Vice President, Finance

Work-at-Home Contact Centre Associate

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Work-at-Home Contact Centre Associate

Bilingual Product Demonstration Specialist – Traveling

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Senior Manager, Strategy and Analytics - Credit Risk Management

Development and Operations Manager

Senior Manager, Customer Resiliency Strategy and Analytics

Senior Manager, Corporate Strategy Analysis

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