Calgary Ab Technical support Jobs – 89 Openings This Week

Bilingual Tier 2 Helpdesk (AB)
Connex Telecommunications Inc. —Alberta
- $19.50 an hour
- Weekends as needed
- Bilingual
- English
- Communication skills
Quick apply
7h
Support Specialist
Bulletproof IT —Calgary, AB
- $50,000–$60,000 a year
- Windows
- Communication skills
Quick apply
Geospatial Technical Support and Training Specialist - Alberta
Cansel Survey Equipment Inc. —Calgary, AB
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Disability insurance
- Dental care
Information Services Technician
Osler, Hoskin & Harcourt LLP —Calgary, AB
- On call
- Customer service
- Windows
- Microsoft Office
Technical Support Engineer - AGT
Siemens Energy —Calgary, AB
- $52,080–$102,080 a year
- Immediate opening
- Remote
- Up to 50% travel
- Engineering
- System design
- Paid time off
Application Support Analyst
Trafigura —Calgary, AB
- Full-time
- Computer Science
- English
- Master's degree
Technical Analyst
Absorb —Calgary, AB
- Full-time
- Remote
- Communication skills
- Dental care
- Paid time off
4d
IT Operations - Specialist
Calgary Co-Op —Calgary, AB
- Weekends as needed
- Microsoft Access
- Customer service
- Bachelor's
IT Support Senior Engineer
Octave Intelligence —Calgary, AB
- Full-time
- Hybrid work
- Azure
- Windows
- Microsoft Office
6d
ERP Application Support Specialist
Contego Software Solutions Inc. —Calgary, AB
- $60,000–$80,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Computer Science
- ERP systems
- Dental care
Quick apply
7d
ERP Application Support Specialist
A&A Consulting —Calgary, AB
- $60,000–$80,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Computer Science
- ERP systems
- Dental care
Quick apply
8d
IT Customer Support I – Service Desk
Alberta Health Services —Calgary, AB
- $29.23–$35.71 an hour
- Weekends as needed
- Customer service
- Communication skills
10h
Systems Administrator
Deveraux Group of Companies —Calgary, AB
- Temporary
- Microsoft Excel
- Computer Science
- Databases
- Profit sharing
- Disability insurance
14d
Intermediate IT Services Specialist
Clio —Calgary, AB
- $79,600–$107,600 a year
- Full-time
- Hybrid work
- Google Suite
- Windows
- Microsoft Office
- Dental care
- Paid time off
Remote Client Services Analyst
QHR Technologies Inc —Calgary, AB
- $45,000 a year
- Full-time
- Remote
- Software troubleshooting
- Computer skills
- Typing
Quick apply
On site/Field IT Support Technician
EvolveIT Corporate Solutions Ltd. —Calgary, AB
- $65,000–$90,000 a year
- Weekends as needed
- Heavy lifting
- Up to 50% travel
- Customer service
Quick apply
6d
Accounting Support Specialist
MNP —Calgary, AB
- Hybrid work
- Bilingual
- English
- Business
School Technologist(s) - Technology - Rocky View Schools
Rocky View Schools —Airdrie, AB
- $28.41–$34.52 an hour
- Immediate opening
- Customer service
- Windows
- Microsoft Office
- Dental care
Applications Engineer
Hexagon —Calgary, AB
- Full-time
- Engineering
- English
- Analysis skills
6d
Systems Administrator 1
City of Calgary —Calgary, AB
- $41.49–$55.51 an hour
- Temporary
- Computer science
- Computer Science
- Customer service
10d

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technical support jobs near calgary ab

Bilingual Tier 2 Helpdesk (AB)

Connex Telecommunications Inc. -
Alberta

Quick apply

Job details

Full-time
$19.50 an hour
7 hours ago

Qualifications

Bilingual
French
English
MacOS
SaaS
Communication skills

Full job description

DependableIT is a growing outsourcing company that delivers customer service and technical support solutions to clients across North America and Europe. Our success is built on the strength of our people and the quality of service they provide every day.
We succeed when our employees succeed. Through coaching, feedback, collaboration, and continued development, we work to create an environment where team members feel supported, valued, and prepared to deliver their best.

Job Description:
As a Bilingual Technical Support
In this role, you will investigate technical problems, diagnose software and hardware issues, and guide both residential and business customers through clear and effective resolutions. Support is provided through phone, chat, and tickets, with a focus on professionalism, accurate documentation, and excellent customer service.
As a Bilingual Technical Support Representative supporting multiple campaigns

Hours of Operation:
Our department operates 24/7, 365 days a year and this role requires flexibility with scheduling. Shifts may include mornings, evenings, overnights, weekends, and holidays based on business needs. Candidates must be comfortable with rotating schedules and have full availability to meet the scheduling needs of the department.
Wage: $19.50

Main Duties and Responsibilities:

Monitor Zendesk, our ticketing system for new requests, chats, and follow-ups.
Respond to customer inquiries within established service level timeframes in both English and French.
Troubleshoot software and hardware issues for Windows and Mac environments.
Provide break/fix and remote support, including installation, configuration, and connectivity troubleshooting.
Assist with SaaS administration including Microsoft 365, Google Workspace, and similar platforms.
Escalate complex issues to vendors when required (Microsoft, Google, etc.).
Document all cases accurately in line with service delivery standards.
Assist with license adjustments, order entries, and discount applications as needed.
Communicate clearly and professionally across all support channels.
Handle multiple tickets, chats, and calls efficiently while maintaining quality and accuracy.

The Ideal Candidate Will Have:

Fluency in both Canadian English and French (Quebec or New Brunswick French preferred).
Strong technical background and troubleshooting skills for desktop, network, and SaaS environments.
Excellent written and verbal communication skills in both languages.
Experience supporting Windows, macOS, and peripheral devices (printers, routers, IoT).
Familiarity with SaaS and cloud platforms (Microsoft 365, Google Workspace).
Strong organizational and multitasking skills in a high-volume environment.
Ability to work independently and take ownership of assigned cases.
Flexibility to work rotating shifts, including evenings, overnights, weekends, and holidays.
A positive, team-oriented attitude and commitment to exceptional service.

Website:
www.dependableit.com
#INDHP

Quick apply

Refine Your Search

technical support jobs in calgary ab

Bilingual Tier 2 Helpdesk (AB)

Support Specialist

Geospatial Technical Support and Training Specialist - Alberta

Information Services Technician

Technical Support Engineer - AGT

Application Support Analyst

Technical Analyst

IT Operations - Specialist

IT Support Senior Engineer

ERP Application Support Specialist

ERP Application Support Specialist

IT Customer Support I – Service Desk

Systems Administrator

Intermediate IT Services Specialist

Remote Client Services Analyst

On site/Field IT Support Technician

Accounting Support Specialist

School Technologist(s) - Technology - Rocky View Schools

Applications Engineer

Systems Administrator 1

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