Senior Talent Management and Organizational Development Specialist
Join Livingston and grow your career in the constantly changing world of international trade. Livingston is a market leader offering customs brokerage, international trade consulting, compliance and freight forwarding services around the world. Livingston has over 3,000 employees at more than 90 key border crossings, sea ports, airports and other strategic locations in North America, Europe and Asia.
Our fast-paced and collaborative environment offers you the opportunity to work with leaders in the industry, receive recognition for achievements and develop your expertise in the complex and evolving world of trade. Learn how you can make an impact at Livingston.
We’re looking for someone who will design, deliver, and continuously improve leadership development at Livingston. You’ll be shaping our leadership and manager effectiveness strategy from the ground up, while also jumping in and getting great programs out the door now.
You’ll be part of a small Talent Management team (three of us), partnering closely with HR Business Partners, business leaders, and external vendors to translate leadership capability needs into impactful programs, curriculum, and learning journeys. The ideal candidate blends strategic thinking with hands-on execution, is comfortable facilitating at multiple levels, and uses data to show ROI and continuously improve programs.
Location: This role offers a hybrid work arrangement for candidates located within 30 miles of Livingston’s West Mall office in Toronto, requiring two in-office days per week. Candidates residing more than 30 miles away will have the option to work fully remote.
- Design, build, facilitate, and continuously improve leadership development programs that align with business priorities. This includes creating resources and training to help reskill and upskill associates to enable meaningful growth and career development.
- Redesign existing leadership programs and curriculum to improve relevance, scalability, and learner impact.
- Facilitate leadership development workshops for associates at various levels (e.g. emerging leaders, new managers, middle managers, senior leaders) and across various locations globally, in a virtual environment to strengthen leadership and management capability.
- Define success metrics and evaluate the effectiveness of leadership programs using qualitative and quantitative data. Additionally, move evaluation beyond basic metrics into measuring actual performance changes and business value by defining and calculating ROI. Communicate program outcomes and insights to HR, business leaders, and the greater organization.
- Partner with HR and senior leaders to conduct needs assessments, identify gaps and develop initiatives and programs to meet short-, medium-, and long-term business goals and strategic priorities.
- Improve new hire orientation. Coach managers to ensure new associates have a strong onboarding experience.
- Take over ownership of the Mentorship program, responsible for participant matching, setting expectations and structure, monitoring engagement and progress, measurement of effectiveness, and overall program health and impact.
- Stay current on leadership development trends, research, and innovative learning approaches in order to benchmark best practices and make recommendations on course design, content development, tools, and technologies. Act as a thought partner to leaders and HR colleagues on leadership and development best practices.
- Strong expertise in leadership development, adult learning principles, and instructional design.
- Experience managing multiple complex programs, coordinating exceptional end-to-end experiences with detailed project plans that account for all necessary communications, logistics, delivery, and measurement.
- Experience designing and operationalizing metrics and evaluation/ROI strategies for learning programs.
- Skilled facilitator with confidence engaging leaders at different levels in a virtual and in-person environment.
- Exceptional people and communication skills to present, discuss, and explain information clearly and credibly.
- Excellent customer service skills and ability to partner with multiple, diverse stakeholders in an authentic and empathetic way.
- Strong change-management skills with the ability to drive initiatives and influence key stakeholders, including experience applying formal change frameworks.
- Outstanding problem solver and critical thinker with excellent program/project management skills. Able to juggle multiple projects and tasks on tight timelines.
- Proficiency with HRIS systems, people analytics tools, and learning management platforms. Experience leveraging LMS platforms and applying design tools such as Articulate.
- Excellent proficiency in MS Office products including Excel, PowerPoint, and Teams.
- Fluent in French or Spanish is a bonus, but not required.
WORK EXPERIENCE
At least 5 years of relevant experience in Talent Management, Organizational Development, Learning & Development, or related HR disciplines, including experience supporting senior leaders and designing enterprise-level programs.
Required: Bachelors Degree or equivalent in Human Resources or Organization Development
Agility
Business Acumen and Straight Talk
Customer First Focus
Inclusion and Collaboration
Leading and Developing
Accountability
At Livingston, we are committed to fostering a flexible, growth-oriented environment where you can thrive. Our culture is built on respect, recognition, and collaboration, and we empower our team with trusted expertise, continuous learning opportunities, and long-term support. We offer competitive compensation, comprehensive benefits, and a transparent pay philosophy aligned with market data and job-related factors.
Base salary is one component of our total rewards package which also includes incentive opportunities, benefits, and professional development. Salary ranges are established by location and reflect relevant factors such as skills, experience, and market conditions. The good-faith salary range for this position is $70,825 - $106,500. Actual compensation will be determined based on these factors and may vary accordingly.
Diversity, Equity, and Inclusion at Livingston
We are proud to be an inclusive employer and welcome applicants of all backgrounds, experiences, and perspectives. We know some candidates, especially women and people of color, may hesitate to apply unless they meet every requirement. If this role excites you, we encourage you to apply.
Livingston is an equal opportunity employer committed to fostering an inclusive and accessible workplace. Accommodations are available throughout the recruitment process for applicants with disabilities. If you require an accommodation, please advise when submitting your application. In accordance with Ontario transparency requirements, this posting is for an existing, currently available position. In accordance with Ontario transparency requirements, this posting is for an existing, currently available position.
Job Type: Full Time
Location: ON Toronto - CN030
