About this opportunity
The Business Development Manager is responsible for productive working relationships with selected Mortgage Brokerage firms in all of our operating markets.
Reporting to the Director, Mobile & Broker Services, the Business Development Manager ensures that Meridian has the Mortgage Broker connections required to surpass our annual origination targets and acts as the primary steward and supporter of our Underwriting team.
The incumbent will also maintain a deep awareness of all broker lender product service offerings, rates and commission structures and advises of developing trends in broker landscape.
Key Responsibilities:
- Be the “Go to” contact for all of our selected agents, brokers and Meridian Branch and corporate partners
- Administer on-boarding discipline and review for all new broker firms ensuring that Meridian has the audit information needed to understand who we do business with.
- Conduct education / information sessions with broker firms to ensure full understanding of our niche products & processes.
- Leverage your solid understanding of the credit granting discipline to educate and assist our selected Brokers in structuring deals to meet Meridian risk appetite.
- Ensures funding ratios are communicated on a quarterly basis to our Top Broker firms and implements remedial action steps for those firms not meeting minimum threshold.
- Conduct regular debrief meetings with the underwriting unit to ensure their feedback is incorporated into sales process and any issues addressed immediately
- Support Meridians new branch locations by partnering with Branch Managers to harness and build upon their connections in the Mortgage broker space.
- Participate in select industry functions to increase exposure and grow networking connections.
- Work has high level of travel across Ontario and at times requires extended hours including evenings and weekends.
- Other duties as may be assigned.
Knowledge, Skills, and Abilities:
- Excellent selling, influencing, presentation and negotiation skills and ability to build and earn the confidence of all business partners (internal and external).
- Creative and innovative in maintaining sales and attracting new business.
- Strong time management, organizational, interpersonal and relationship management skills.
- Deep background in all aspects of mortgage origination/application.
- Self-motivator with the initiative to work independently.
- Team player and internally motivated to be the best.
- Strong understanding of Excel (pivot tables)
- Member Focus - Personally demonstrating that our Members are our highest priority.
- Proactive - Seize the initiative by anticipating needs and identifying opportunities to provide a higher level of service.
- Open Communication - Engaging in honest and transparent dialogue to develop mutual understanding, trust and cultivate deeper relationships.
- Business Savvy - Continuously acquiring the knowledge needed to do one’s job to the fullest, using internal or external resources and applying the knowledge productively.
- Partner Orientation - Initiates opportunities for collaboration and maintains productive relationships to achieve shared goals.
- Integrity - Doing the right thing by always acting with openness, honesty and respect.
- Talent Developer: nurtures and supports direct reports, identifies strong team members, develops digital and analytical skills in direct reports
- Creates a Supportive and Positive Team Environment: creates and contributes to a positive team environment which encourages innovation, risk taking, and learning; speeds up team learning through sharing best practices; leverages the strengths and opportunities of the broader marketing team
Education, Work Experience, and Professional Designations/Certifications
- Completion of a post-secondary education program is required or equivalent experience. An undergraduate degree or community college degree in finance is preferred.
- 3+ years of experience and demonstrated success in managing mortgage brokers or brokerage firms
- Proven track record of achieving or exceeding sales targets.
- Ability to travel regularly within the region.
- Familiarity with Loan origination systems (LOS) (preferably Trellis or similar) and digital process improvement.
This role represents an existing vacancy. Internal candidates are being considered as part of our standard process.
Salary Range: CAD $59,800.00 to $89,800.00 annually.
Compensation for this role is based on a combination of skills, experience, and internal equity. Candidates with stronger alignment to the role’s requirements may be placed higher within the range. Your recruiter will share more information about our total rewards package during the hiring process.
Office Location: St. Catharines Corporate Office, located at Toronto Corporate Office located at 3280 Bloor St W, Etobicoke, ON.
Meridian has a remote work policy that allows flexibility for employees to work remotely but also requires regular time in the office for purposeful meetings to collaborate, innovate and build effective relationships with your team, your colleagues and your leader which is very important to us.
What's in it for you?
- We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success
- We provide you with the tools and technology needed to delight your candidates and clients
- You'll get to work with and learn from diverse industry leaders
- Hybrid work arrangements with in-person office time to collaborate, innovate and build relationships with your colleagues
- This isn't your typical "corporate" job. We work hard and we have fun!
Build the Future of Banking with Us
At Meridian, we’re not just adapting to the future—we’re shaping it. We see talent as a catalyst for sustainable growth, community impact, and future-readiness. As the financial landscape evolves, we’re looking for team members who bring:
- Embedding & leveraging technology – Confidence and willingness to learn and integrate AI and emerging technologies into new ways of working. Experience with low/no code tools like the Microsoft Power Platform and generative AI productivity tools like Microsoft Copilot is considered an asset
- Critical Thinking – The ability to analyze, evaluate and interpret information from various sources and apply logic and problem solving to make decisions.
- Data Driven– Leverage data and insights to identify, prioritize and improve member experience and business efficiency.
- Curiosity & Flexibility – Comfortable navigating and embracing change and uncertainty, ask more questions, explore more options. Continuously learn and grow.
Who we are:
Meridian is Ontario’s largest credit union, and second largest in Canada, helping to grow the lives of our more than 380,000 Members. Meridian has more than 80 years of banking history and is 100% owned by its members. With 87 retail branches and 15 Business Banking Centers across Ontario and $ 32B in assets under management, Meridian offers a full range of financial products and services to its retail, business banking and wealth members. With over 2200 employees and corporate offices located in Toronto and St. Catharines, Meridian has a track record of creating and delivering innovative new offerings and is committed to investing in the communities that we serve. Our plan is to build on our momentum as we deliver on our purpose - helping our members achieve their best life.
Find our story here: About Meridian (https://www.meridiancu.ca/About-Meridian.aspx)
Experience the Difference!
Meridian committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to employing a workforce that reflects the diversity of our communities and Members in which we live and serve.
Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.
Please note that due to the volume of applications, only those under consideration will be contacted for an interview.
Thank you for your interest in Meridian Credit Union.
Follow us on Twitter at
@MeridianCareers (https://twitter.com/MeridianCareers)
Connect with us on LinkedIn (https://www.linkedin.com/company/meridian-credit-union/)
Meridian only posts jobs on our official Careers Site, LinkedIn, and Indeed. If you find a Meridian job posting on any other site, please verify it by ensuring it directs back to our official career page. Meridian never asks candidates to apply through third‑party links that do not redirect to our Careers portal (UltiPro). For more tips on how to protect yourself from job scams visit Protect yourself from job scams | Meridian (https://www.meridiancu.ca/about-meridian/security-centre/common-scams/job-scams).
#LI-TJ1
#LI-HYBRID
