Niagara Falls-based Canadian Niagara Hotels Group of Companies is one of Canada’s largest and most successful diversified entertainment businesses, with more than 2500 talented professionals spread across its various Hotels, Spas, Conference Centres, Restaurants, Craft Brewery and Distillery, Indoor Waterpark, City Touring, Entertainment and Specialty Retail businesses - with more to come! We are home to world-class brands including Marriott, Sheraton, IHG, Morton’s, Milestones, Hard Rock Café, Rainforest Café, Hershey and Starbucks - to name a few. Regardless of what business or role you start with, career development opportunities and rewards are endless for people delivering exceptional guest satisfaction and attaining business results.
Job description:
Join Our Team at the Marriott Fallsview Hotel & Spa – Where Luxury Meets the Falls
The Marriott Fallsview Hotel & Spa enjoys the enviable distinction of being the closest hotel to Niagara Falls, offering guests an unparalleled view of one of the world’s most breathtaking natural wonders. As the area's premiere luxury hotel, we pride ourselves on delivering exceptional service and unforgettable experiences.
Our property features 432 beautifully appointed guest rooms, many with stunning views of the falls, a full-service on-site spa, and the world-renowned Morton’s Grille – offering premium dining in an elegant yet relaxed setting.
Located just steps away from Niagara’s top attractions, including the Scotiabank Convention Centre, casinos, and a vibrant entertainment district, our hotel is at the heart of it all.
Be part of a passionate and dedicated team committed to excellence in hospitality.
The Role: Food & Beverage Outlets Supervisor
We are currently seeking a creative, results-driven Food & Beverage Outlets Supervisor with a passion for service excellence to help lead our Breakfast team.
Responsibilities include but not limited to:
- Assisting the Restaurant in hiring, training, scheduling and disciplining.
- Leading and motivating the restaurant team to exceed our customer’s expectations.
- Running the floor, this includes monitoring for seating availability
- Inspecting grooming and attire of staff, and rectify any deficiencies.
- Coaching staff on a daily basis to ensure that customer needs are met.
- Driving systems and standards of the concept through role modeling constantly and spot-checking procedures.
- Completing scheduled monthly inventories and replenish stock and requisitioned supplies.
- Completing opening and closing duties.
- Conducting pre-shifts meeting to inform Associates of daily hotel activities.
- Following up with the guests concerns regarding satisfaction.
- Focusing on guest satisfaction and improvement during all departmental meetings.
Our Ideal Food & Beverage Outlets Breakfast Supervisor Will Have:
- Minimum 2 years of hospitality experience in a restaurant supervisory or managerial role
- Strong attention to detail, professional presentation, and ability to anticipate and respond to guest needs
- Excellent customer service and communication skills, demonstrating confidence, energy, and enthusiasm
- Proven organizational, time-management, and multitasking abilities, with the capacity to work effectively under pressure
- Flexible availability, including mornings, weekends, and holidays
Some Benefits Marriott Associates Enjoy:
- Health and Dental Benefits.
- Complimentary daily staff meal.
- Immediate access to the Friends and Family hotel discounts at any participating Marriott, Delta and Starwood brands hotels worldwide. Complimentary Staff parking; complimentary bike storage facilities.
- Complimentary personal uniform dry cleaning.
- Complimentary Company sponsored events.
Marriott Fallsview is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture, and welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Why Work For Canadian Niagara Hotels?
No matter which business unit you join or where you begin your career, Canadian Niagara Hotels Group of Companies offers rewarding opportunities for growth. Offering more than 200 different career choices, we provide career training programs and opportunities developed by some of the world’s most valued brands among our 4 business segments – hotels, restaurants, specialty retail and entertainment/attractions. Our team members are empowered to deliver exceptional guest experiences while contributing to the continued success of our organization.
Benefits We Offer Our Associates:
- Comprehensive Health & Medical Coverage: Includes: Prescription Drugs, Dental Coverage, Life and AD&D, Paramedical and Extended Health Care, Out of Country Emergency Travel Insurance AND Assistance, among other benefits.
- Career Growth & Development: Opportunities for professional growth and development through cross training in various roles across multiple business properties.
- Associate Hotel and Dining Discounts: Enjoy Friends & Family hotel rooms and dining discounts at world renowned hotels, available only at properties operating under a brand name.
- Ontario Attractions Reciprocal Program: Enjoy access to exclusive free or discounted admissions to other member locations across Ontario.
- Convenient Parking - Complimentary or reduced-rate parking, based on the specific location.
- Easily Accessible By Public Transit: Several Niagara Region Transit stops within a short walking distance.
This is “Where Great Careers Happen” – Join a Team That Empowers You to Make a Difference, Deliver Results, and Grow Your Career. Take the Next Step In Building Your Career With Us!
https://canadianniagarahotelscareers.ca/
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Placement within the hiring range is based on skills, experience and accomplishments in comparable roles
We confirm that AI may be used in screening or assessing applicants at the application stage for more detailed consideration, and this position is an existing vacancy
We thank all applicants for their interest, however, only those selected for an interview will be contacted
We are committed to creating an accessible and inclusive environment by providing equal opportunity to candidates of all abilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
To learn more about Canadian Niagara Hotels Group of Businesses or view other current and future job opportunities please visit CNHCAREERS.CA
We also understand that diversity includes people with disabilities who might require reasonable accommodation in order to fully participate and contribute to their full capabilities or candidates for employment interested in reviewing or receiving information pertaining to careers at Canadian Niagara Hotels. This includes being able to fully participate in the Resort’s candidate selection process, including personal interviews in many circumstances, wherever possible and practical. If you would like to receive information in another format or other communications supports please send an email to
[email protected] or by telephone at 905-374-4446 extension 4850.
