Positions Available: 1
Unionized Position: No
Hours of Work: 37.50 hours per week
Position Type: Full-Time Permanent
Salary: $50,000 to $60,000 per year
Job Class: Corporate Services
Benefits: Full time positions are eligible for vacation, paid-sick days, as well as health and RRSP benefits.
Reconnect is a thriving, not-for-profit health care provider in the west end of Toronto. We take our commitment to our clients and work seriously. We value innovation, compassion, and hard work, as well as the importance of building relationships and having fun while doing our jobs.
We are very excited to offer the opportunity for a Partnership Associate to join our dynamic organization. If you are seeking a role that combines challenge, growth, and a chance to make a real impact, look no further!
About Us:
Reconnect Health Services is a not-for-profit health service organization in the west end of Toronto. Our services include supports for seniors, caregivers, and people living with mental health and addictions concerns. We pride ourselves on being at the forefront of client-centred care in our sector.
Through its Community Shared Services Collaborative (CSSC), Reconnect Health Services supports community health and social service organizations through shared services, training, and wellbeing initiatives. We help organizations reduce administrative burden by managing the full setup and administration of these services so that they can stay focused on delivering care and services.
The Partnership Associate supports the growth, coordination, and day-to-day operations of the CSSC portfolio, including the Academy of Professional Development, Reconnect Centre for Mindfulness, and broader community partnership activities.
The Partnership Associate is responsible for supporting outreach and engagement activities, coordinating partnership development efforts, managing operational logistics, and helping ensure smooth implementation of programs, partnerships, events, and initiatives across the portfolio. Working closely with leadership, the CSSC team, facilitators, and community partners, the Partnership Associate helps maintain partnership momentum through proactive outreach, relationship coordination, operational support, and project implementation.
This role is ideal for someone who is organized, relationship-oriented, proactive, engaging, adaptable, and comfortable balancing partnership engagement with operational coordination in a fast-paced environment. The role requires a highly proactive and collaborative individual who is comfortable independently moving initiatives forward, engaging external stakeholders, conducting outreach, helping generate partnership opportunities, and contributing to the continued growth and expansion of the portfolio and its community partnerships.
Responsibilities include, but are not limited to, the following. Other duties may be assigned at the discretion of the Director.
- Conducting proactive outreach, engagement, and follow-up activities to help generate partnership, program, and revenue opportunities across the CSSC portfolio
- Supporting partnership-development campaigns and sector engagement initiatives related to CSSC priorities
- Researching organizations, contacts, partnership opportunities, and sector trends
- Identifying and helping cultivate new partnership, collaboration, and community engagement opportunities
- Scheduling meetings and coordinating calendars with internal and external stakeholders
- Maintaining customer relationship management (CRM) systems, partnership tracking tools, outreach activity logs, and project documentation
- Monitoring follow-up timelines and ensuring partnership opportunities continue moving forward
- Preparing meeting materials, briefing notes, presentations, and partnership resources
- Coordinating sessions, workshops, events, and operational logistics across multiple initiatives
- Supporting facilitators, consultants, and project leads during sessions and events
- Managing participant communications, registration, reminders, and materials distribution
- Issuing and tracking participant feedback surveys and compiling evaluation summaries
- Supporting onboarding and coordination for community partners, participants, and collaborators
- Assisting with preparation and coordination of proposals, presentations, partnership materials, and reporting requirements
- Supporting implementation of partnership agreements, initiatives, and project deliverables
- Maintaining organized systems, records, and administrative workflows
- Identifying operational issues and helping coordinate timely solutions
- Building positive working relationships with community partners, facilitators, and stakeholders
- Supporting multiple projects, priorities, campaigns, and partnership activities simultaneously
- Proactively identifying opportunities to strengthen engagement, partnership development, operational processes, and stakeholder relationships
- Contributing to outreach, engagement, and growth activities across the portfolio through relationship-building and ongoing partner communication
- Contributing to a collaborative, proactive, and growth-oriented team culture focused on partnership development, community engagement, and social impact
Technical and Behavioral Competencies Required:
- Post-secondary education in business administration, project management, communications, community development, nonprofit management, public administration, or a related field preferred
- 3–5 years of experience in project coordination, partnership coordination, community engagement, administration, client service, business development support, or a related role
- Experience supporting outreach, engagement, partnership-development, or business development activities
- · Experience coordinating meetings, events, workshops, or stakeholder engagement activities
- Experience working in nonprofit, healthcare, education, social enterprise, community services, or public sector environments considered an asset
- Strong organizational, interpersonal, written, and verbal communication skills
- Ability to manage multiple priorities and work effectively in a fast-paced environment
- Demonstrated initiative, strong follow-through, and the ability to work proactively and independently
- Comfort engaging external organizations and stakeholders through outreach, relationship-building, and partnership-development activities
- Demonstrated ability to build relationships, initiate communication, and proactively support organizational growth initiatives
- Strong relationship-management and client-service orientation
- Strong attention to detail and follow-through
- Proficiency with Microsoft Office Suite, virtual meeting platforms, CRM systems, and project tracking tools
- Professional, collaborative, proactive, and solutions-oriented approach to work
- Familiarity with procedures and best practices to protect privacy and security of confidential, personal and private information
- Delivers all services in a professional manner, including with discretion and according to established guidelines and associated benchmarks
Workplace Requirements:
- Works a 37.5 hour workweek, Monday through Friday and as needed after hours and on weekends.
- Office-based position, travel to different locations as needed
- Work hours may vary depending on the needs of the project and the agency.
- May provide services at the Reconnect offices and at satellite locations.
- Attendance at outside meetings and special events required from time-to-time.
NOTE: Reconnect requires a criminal background check for all employees, volunteers and students.
Application Process:
All interested applicants who meet the qualifications are invited to submit a cover letter and resume by clicking "Apply Now".
To request an accommodation in the application process, contact us by phone at (416) 248-2050 ext. 5541
We thank all applicants for their interest, however, only those selected for an interview will be contacted.
Reconnect Health Services
Reconnect Health Services promotes the principles of and adheres to the tenets of the Ontario Human Rights Code. We strongly encourage applicants with lived experiences, from Indigenous communities, people of all races, colors, ethnic origins, religions, disabilities and sexual orientations to apply. We recognize that equitable access to employment is an agent in social change.
Pay: $50,000.00-$60,000.00 per year
Benefits:
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Work Location: In person
