Ottawa On Junior ai developer Jobs – 33 Openings This Week

Technical Account Representative
Spoonity —Ottawa, ON
- $75,000 a year
- Full-time
- Hybrid work
- Spanish
- Azure
- Oracle
Quick apply
Senior Accountant
Assent —Ottawa, ON
- $85,000–$95,000 a year
- Full-time
- Hybrid work
- English
- Microsoft Office
- Bachelor's
Working Testing Engineering Developer
General Dynamics Mission Systems - Canada —Ottawa, ON
- $85,000–$110,000 a year
- Full-time
- Hybrid work
- PMP
- Engineering
- SQL
- Dental care
- Tuition reimbursement
Quick apply
8d
Senior Accountant
CLV Group —Ottawa, ON
- $75,000–$90,000 a year
- Full-time
- Bilingual
- English
- Bachelor's
Quick apply

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Technical Account Representative

Spoonity -
Ottawa, ON

Quick apply

Job details

Full-time
$75,000 a year

Qualifications

Spanish
Azure
Oracle
Engineering
Firebase database
cURL
NoSQL
Google Cloud Platform
Java
SOAP
SQL
PHP
AWS
Bachelor's
JavaScript
REST
POS
Ruby
APIs
GraphQL
Flask
Communication skills
Python
Information Technology

Full job description

Spoonity is on a mission to redefine customer engagement through smart, data-driven loyalty and gift card solutions tailored for the hospitality industry. We empower brands to grow by transforming everyday customers into lifelong Brand Ambassadors, one interaction at a time.

With operations spanning 30+ countries across four continents and a 50%+ year-over-year growth, and a 4.8 Glassdoor rating - Spoonity is scaling fast, and we’re just getting started. Our customer roster includes some of the most iconic brands in the world, including Carl’s Jr, Krispy Kreme, and Wingstop. Backed by an award-winning leadership team recognized by Forbes, Ottawa’s Forty Under 40, and PhDs in data science, we combine deep industry knowledge with an unwavering focus on innovation.

Over the past 5 years, we invested heavily in AI, marketing automation, and cutting-edge customer intelligence to shape a new standard for loyalty, one that’s seamless, personalized, and delightfully engaging. Joining Spoonity now means stepping into a rare opportunity to help scale a company that’s poised to lead the global loyalty transformation.

The Technical Account Representative (TAR) is responsible for ensuring the successful implementation, customization, and ongoing support of loyalty programs for our clients. This key role ensures technical integration with Point of Sale (POS) systems and online ordering platforms, optimizing the customer experience and maximizing the value of the loyalty program.

The TAR is essential for maintaining excellence in the delivery of our loyalty and integration services, maximizing both customer satisfaction and technical efficiency.

Key Responsibilities

Client Onboarding & Customization

Collaborate with Project Managers and integration teams to ensure a smooth technical transition
Ensure correct integration with POS systems and online ordering providers
Adapt loyalty program parameters and rules according to client needs
Technically configure promotions and rewards within the platform

Incident Management & Technical Support

Proactively manage technical and performance issues
Collaborate with developers and team members to resolve incidents
Continuously monitor integrations to prevent recurring issues

Optimization & Strategic Analysis

Technically configure promotions to optimize integration with POS systems
Perform regular audits to identify opportunities for improvement in technical integrations
Collaborate with the product development team to implement new features
Create regular performance reports, identifying achievements and areas for improvement
Present findings to clients and participate in data-driven strategic decisions

Requirements

Education & Experience

Bachelor’s degree in Systems Engineering, Information Technology, or a related field
Minimum 3 years of experience in technical systems integration
Hands-on experience with POS systems such as Aloha (NCR), Simphony (Oracle), ICG, PixelPoint (PAR), or similar platforms
Previous experience in managing loyalty programs is highly desirable
Ability to speak Spanish is a plus

Technical Skills

API Standards: Mastery of REST, SOAP, GraphQL, and Webhooks
API Tools: Proficiency in Postman, Insomnia, Swagger/OpenAPI, and Curl
Programming: Familiarity with Python (Flask/FastAPI), JavaScript (Express), Java, Ruby, or PHP
Security: Knowledge of OAuth 2.0, JWT, and API Keys
Databases: Ability to use APIs to interact with SQL and NoSQL databases
Infrastructure: Familiarity with cloud services (AWS, Azure, Google Cloud) and platforms like Stripe, Twilio, or Firebase
Advanced knowledge in POS platforms and promotion management

Soft Skills

Excellent communication skills to interact with both technical and non-technical teams
Client-oriented mindset with the ability to translate needs into technical solutions
Proactive approach to problem-solving and identifying growth opportunities

Quick apply

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