calgary, ab protection services officer Jobs – 35 Openings This Week

Customer Support Specialist-Calgary
Accommodations Plus International —Calgary, AB
- $26 an hour
- Overtime
- Spanish
- CAD
- Customer service
9h
Director, Cyber Security - AMENDMENT
City of Calgary —Calgary, AB
- $232,560–$290,700 a year
- Full-time
- Computer Science
- Master's degree
- Business
Human Resources Assistant (Canada Summer Job)
The Mustard Seed Society —Calgary, AB
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Health & Safety Administrator (HSA)
Armour Equipment —Calgary, AB
- $65,000–$75,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Paid time off
Quick apply
11d
Legal Counsel, Office of the General Counsel
Alberta Securities Commission —Calgary, AB
- Full-time
- Remote
- Research
- Presentation skills
- Contracts
- Disability insurance
- Dental care
Health and Safety Coordinator (Canada Summer Job)
The Mustard Seed Society —Calgary, AB
- Public speaking
- Microsoft Office
- Presentation skills
Quick apply
Health & Safety Coordinator
Armour Equipment —Calgary, AB
- $75,000–$85,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Dental care
- Vision care
Quick apply
11d
Finance Clerk (Canada Summer Job)
The Mustard Seed Society —Calgary, AB
- Microsoft Excel
- Finance
- Accounting
Quick apply
Executive Director of Finance & Corporate Services
Calgary Academy —Calgary, AB
- Full-time
- Analysis skills
- Accounting
- Leadership
- Disability insurance
- Dental care
Building Maintenance Worker (Canada Summer Job)
The Mustard Seed Society —Calgary, AB
- Maintenance
- Plumbing
- Communication skills
Quick apply
Vice President Finance - HQ
Commissionaires —Calgary, AB
- Full-time
- Microsoft Excel
- Microsoft Office
- Finance
Nuclear Medicine Technologist - Casual
Mayfair Diagnostics —Calgary, AB
- CPR Certification
- Communication skills
Quick apply
1d

More jobs to discover

Find similar jobs that you might be interested in.

Director of Competence and Practice Development
Association of Alberta Forest Management Professio —Alberta
A degree or equivalence such as a degree in forestry or a natural resource or related discipline in combination with formal education in adult education,…
$78,000–$93,600 a year
Quick apply
1d
Director, Cyber Security - AMENDMENT
City of Calgary —Calgary, AB
Direct the development, testing, and continuous improvement of incident response, disaster recovery, and business continuity plans.
$232,560–$290,700 a year

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Director, Technical Integration
Accommodations Plus International —Markham, ON
Prior experience with performance management, managing managers, resource forecasting and hiring, job development, unit organizational structure, resource…
$160,000–$190,000 a year
Public Health Nurse (Temporary Full-time)
Lakelands Public Health —Lindsay, ON
Demonstrates the ability to develop community partnerships, to identify and strengthen local community capacities to act on health issues, and to establish and…
$47.41–$52.06 an hour
Quick apply
9d

Show more jobs in cities nearby

I want to receive the latest job alerts for protection services officer in calgary, ab

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

protection services officer jobs near calgary, ab

Director Of Finance jobs in Calgary, AB

Health Services Administrator jobs in Calgary, AB

Human Resources Assistant jobs in Calgary, AB

General Counsel jobs in Calgary, AB

Finance Clerk jobs in Calgary, AB

Building Maintenance jobs in Calgary, AB

Nuclear Medicine Technologist jobs in Calgary, AB

Customer Specialist jobs in Burlington, On

Bank Customer Service jobs in Brampton, On

Bmo Bank Customer Service Representative jobs in Toronto, On

Customer Specialist jobs in Brampton, On

Customer Specialist jobs in Thorold, On

Customer Success jobs in Toronto, On

Customer Specialist jobs in Ottawa, On

Director Of Finance jobs in Ottawa, On

Director Of Finance jobs in Brampton, On

Director Of Education jobs in Ontario

Director Of Finance jobs in Langley, Bc

Finance jobs in Prince Edward Island

Finance Manager jobs in Hamilton, On

Customer Support Specialist-Calgary

Accommodations Plus International -
Calgary, AB

Apply Now

Job details

Full-time
$26 an hour
9 hours ago

Qualifications

Spanish
CAD
Customer service
Call center
Writing skills
Filing
Organizational skills
APIs
Computer skills
Phone etiquette
Hotel experience

Full job description

The Customer Support Specialist supports our airline partner onsite at their office location. In this role, the Airline Support Specialist processes hotel and ground transportation reservations, cultivates successful relationships with our airline partner, and maintains a strong focus on providing professional, courteous and friendly service to our valued customers.

Position Type and Expected Hours of Work
This is a full-time position. Flexible schedule necessary, including holidays and weekends may be required.

Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Total customer service to include but not limited to the following:

Serve as API’s on-site liaison with the airline partner, providing support, guidance and training.
Process client requests received from the airline through the API Operations system. Assess all customer needs. All responses must be prompt, well-informed, accurate and professionally executed.
Follow-up on all client requests and transactions. All tasks must be fully executed and client satisfaction is critical.
Alert supervisor on all items of critical nature that require management involvement to solve and/or avoid potential challenges that may impact either the client or API adversely.
Negotiate with vendors (Hotels, Ground Transportation, others) to achieve the best outcome for the client and API.
Resolve client disagreements in a calm and professional manner. Research and present solutions to satisfy client needs based on facts.
Effectively use all available tools and methodology i.e. phone, email, fax and Reservation Systems (ACES, Hotel Express, IHRS) to track and provide solutions to client needs, requests and overall expectations.

Adapt to irregular operations (IROPS) to accommodate needs arising from the changing dynamics of airline schedules and unforeseen situations. This includes and is not limited to extended work schedules and serving “On Call” when needed outside of regular working hours.
Learn and maintain knowledge of API’s call center work methodology and reservation systems to best serve API’s clients in the most efficient and professional manner.
Achieve a passing score on initial API Operations Agent Training. Maintain currency through annual recurrent training classes. Passing score required to certify completion.

Competencies

Knowledge of airline crew scheduling is a strong plus.
Prior experience with GDS systems, hotel reservation systems, airline reservation systems and/or related functions preferred but not required.
Excellent Interpersonal skills.
Able to work in a fast paced environment.
Great telephone etiquette.
Excellent writing skills.
Excellent computer skills.
Ability to multi task and prioritize.
Detail oriented with great organizational skills.
Flexible work schedule including availability to work weekends and holidays.
Able to work overtime if needed.
Second language, preferrable Spanish is a plus.

Good Faith Compensation
The good faith compensation rate for this position is $26.00 CAD per hour.

Required Experience

Ability to positively present API in customer facing situations.
Customer service background is a plus.
Airline/Hotel/Travel experience is a plus.

Who We Are

API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you!

Other Duties

Duties, responsibilities and activities may change at any time according to business needs.

The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO).

Work Environment

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms.

AAP/EEO Statement

Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Idup71DxJA

Apply Now

Refine Your Search

protection services officer jobs in calgary, ab

Customer Support Specialist-Calgary

Director, Cyber Security - AMENDMENT

Human Resources Assistant (Canada Summer Job)

Health & Safety Administrator (HSA)

Legal Counsel, Office of the General Counsel

Health and Safety Coordinator (Canada Summer Job)

Health & Safety Coordinator

Finance Clerk (Canada Summer Job)

Executive Director of Finance & Corporate Services

Building Maintenance Worker (Canada Summer Job)

Vice President Finance - HQ

Nuclear Medicine Technologist - Casual

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alerts for protection services officer in calgary, ab

Related Searches

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected