Calgary Ab Technical support Jobs – 127 Openings This Week

End-point Support Engineer
Black Duck Software, Inc. —Calgary, AB
- $57,500–$80,000 a year
- Windows
- Communication skills
5d
IT Support Analyst (STU-CP08-902) - Corporate Services
Bethany Care Society —Calgary, AB
- Travel
- Communication skills
IT Support Analyst (STU-CP08-901) - Corporate Services
Bethany Care Society —Calgary, AB
- Travel
- Communication skills
IT Support Technician
AGAT Laboratories —Calgary, AB
- Full-time
- Bilingual
- Bar
- Azure
Quick apply
1d
Service Delivery Manager, NBS IT Support
Nutrien (Canada) Holdings ULC —Calgary, AB
- $110,200–$204,500 a year
- Full-time
- Bachelor's
- Continuous improvement
- Business
23h
Conferencing Solutions - IT Analyst
Deloitte —Calgary, AB
- $47,000–$78,000 a year
- Temporary
- Hybrid work
- Recruiting
- AI
- Communication skills
5d
Intermediate IT Services Specialist
Clio —Calgary, AB
- $79,600–$107,600 a year
- Full-time
- Hybrid work
- Google Suite
- Windows
- Microsoft Office
- Dental care
- Paid time off
On Site Technical Support Technician
403Tech —Calgary, AB
- Typing
- In-person
- Communication skills
Global Service Desk (GSD) Analyst
Long View Systems —Calgary, AB
- $22 an hour
- Temporary
- Hybrid work
- Customer service
- Communication skills
L1 Support Hero
GAM Technical Services —Calgary, AB
- $40,000–$60,000 a year
- Weekends as needed
- Azure
- Customer service
- Microsoft Office
- Dental care
Quick apply
Parts Support Analyst
PBS Systems —Calgary, AB
- $49,000–$59,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Dental care
- Paid time off
12d
Geospatial Technical Support and Training Specialist - Alberta
Cansel Survey Equipment Inc. —Calgary, AB
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Disability insurance
- Dental care
Tier 1 Customer Support - 12 Month Term
Moby —Calgary, AB
- Full-time
- Hybrid work
- High school diploma or GED
- In-person
- AI
- Paid time off
- Work from home
Quick apply
Support Analyst
ATB Financial —Calgary, AB
- Customer service
- Salesforce
- Windows
IT Systems Administrator - 1.0 FTE - CO - Probationary
Foundations for the Future Charter Academy —Calgary, AB
- $79,955–$99,861 a year
- Full-time
- Microsoft Access
- Azure
- Computer Science
9d
Information Services Technician
Osler, Hoskin & Harcourt LLP —Calgary, AB
- On call
- Customer service
- Windows
- Microsoft Office
POS Support Technician - Seasonal
Calgary Exhibition & Stampede —Calgary, AB
- 8 hour shift
- Computer Science
- Heavy lifting
- Customer service
Quick apply
WindServer System Administrator
WSP —Calgary, AB
- $70,600–$102,500 a year
- Windows
- SQL
- AWS
Retail IT Systems Administrator (Windows / Systems Operations / Information Security)
Parkland Corporation —Calgary, AB
- Full-time
- Windows
- Analysis skills
- Scripting
Canada Regional Lead - Service Desk and On-site Technology Support
EY —Calgary, AB
- Microsoft Outlook
- Customer service
- Master's degree
- Dental care

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End-point Support Engineer

Black Duck Software, Inc. -
Calgary, AB

Apply Now

Job details

$57,500–$80,000 a year
5 days ago

Qualifications

SSO
iOS
Windows
Zendesk
IT support
MacOS
Communication skills
Intune
Identity & access management

Full job description

Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.

End-point Support Engineer – Black Duck Software, Inc.

About the Role

As an End-point Support Engineer at Black Duck Software, Inc., you will provide world-class technical support to employees globally. You will play a key role in ensuring a seamless technology experience by resolving issues efficiently, maintaining systems, and contributing to continuous improvement across IT operations.

Key responsibilities (what you will do):

Provide exceptional IT support to Black Duck Software, Inc. employees worldwide, managing inbound tickets from submission to resolution.
Document troubleshooting steps in detail and clearly communicate solutions to end users.
Support onboarding for new employees by provisioning access to systems, applications, and hardware.
Maintain an accurate hardware inventory using asset management tools, ensuring efficient lifecycle management.
Manage procurement and logistics for hardware and software, including vendor coordination for orders, deliveries, and repairs.
Uphold IT security best practices and contribute to a zero-trust environment using tools such as Okta.
Analyze IT processes and recommend improvements to enhance team efficiency and user experience.
Support and configure macOS, iOS, Windows, and Android systems across an environment with 1,600+ endpoints.
Develop and maintain documentation to standardize IT processes and improve operational efficiency.
Manage small to medium-sized IT projects, ensuring adherence to timelines, scope, and deliverables.
Stay current with emerging technologies, sharing knowledge and promoting a culture of continuous learning.

Key requirements:

2–5 years of hands-on experience in IT support or a related field.
Required experience with MDM (InTune and Jamf)
Proven experience managing inbound tickets end-to-end, ensuring timely resolution and follow-up.
Strong ability to document troubleshooting processes and communicate solutions clearly to users.
Experience identifying process improvements and contributing to operational efficiency.
Hands-on experience with Jamf Pro and Microsoft Intune, with a solid understanding of MDM for macOS and Windows platforms.
Experience supporting IT environments with 1,600 + endpoints.
Strong working knowledge of macOS, iOS, and Windows systems.
Experience supporting core technologies such as M365, Zendesk, Adobe, and Keeper, with the ability to troubleshoot user issues.
Enthusiasm for learning new technologies and staying up to date with IT trends.
Excellent communication skills with the ability to explain technical concepts to diverse audiences.
Experience contributing to or coordinating small to medium-sized IT projects.
Familiarity with Okta or similar SSO platforms for identity and access management.
A growth mindset with an interest in process improvement, automation, and emerging technologies, including AI.

Black Duck is an equal opportunity employer. We consider all applicants for employment without regard to race, color, national origin, religion, sex, gender identity or expression, age, disability, sexual orientation, veteran or military service status, or any other characteristic protected by applicable law. Black Duck complies with all applicable laws prohibiting employment discrimination in every jurisdiction where it operates and provides reasonable accommodations to individuals with disabilities in accordance with applicable law.

Apply Now

Refine Your Search

technical support jobs in calgary ab

End-point Support Engineer

IT Support Analyst (STU-CP08-902) - Corporate Services

IT Support Analyst (STU-CP08-901) - Corporate Services

IT Support Technician

Service Delivery Manager, NBS IT Support

Conferencing Solutions - IT Analyst

Intermediate IT Services Specialist

On Site Technical Support Technician

Global Service Desk (GSD) Analyst

L1 Support Hero

Parts Support Analyst

Geospatial Technical Support and Training Specialist - Alberta

Tier 1 Customer Support - 12 Month Term

Support Analyst

IT Systems Administrator - 1.0 FTE - CO - Probationary

Information Services Technician

POS Support Technician - Seasonal

WindServer System Administrator

Retail IT Systems Administrator (Windows / Systems Operations / Information Security)

Canada Regional Lead - Service Desk and On-site Technology Support

I want to receive the latest job alerts for technical support in calgary ab

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