calgary, ab creative tech Jobs – 87 Openings This Week

Customer Support Specialist-Calgary
Accommodations Plus International —Calgary, AB
- $26 an hour
- Overtime
- Spanish
- CAD
- Customer service
6h
Clothing Designer
Mark's Work Wearhouse Ltd. —Calgary, AB
- $64,000–$106,000 a year
- Full-time
- Travel
- Construction
- In-person
- Store discount
- Wellness program
Quick apply
13d
Software Developer, Payments (UI / Interaction Focus)
atVenu —Calgary, AB
- Full-time
- Hospitality
- Bar
- AWS
Intermediate Full Stack Software Engineer
AltaML —Calgary, AB
- $90,000–$110,000 a year
- Full-time
- Hybrid work
- Computer science
- Azure
- Doctoral degree
14d
Director, Brand Marketing & Communications
Neo Financial —Calgary, AB
- Full-time
- Writing skills
- Financial services
- In-person
Quick apply
Marketing and Social Media Coordinator
ConSite Construction Limited —Rocky View, AB
- $20–$23 an hour
- Part-time
- Social media management
- No experience needed
- High school diploma or GED
- Dental care
- Vision care
Quick apply
Principal Product Designer
Neo Financial —Calgary, AB
- Full-time
- Communication skills
- Paid time off
- Life insurance
Quick apply
Senior Brand Designer
Tiller Digital —Calgary, AB
- Full-time
- Hybrid work
- In-person
- Disability insurance
- Dental care
Sales Engineer, Mid-Market Western Canada
Samsara —Calgary, AB
- $142,800–$168,000 a year
- Full-time
- Remote
- Bilingual
- Computer Science
- Sales
- Paid time off
Director, Marketing Analytics
Neo Financial —Calgary, AB
- Full-time
- SQL
- In-person
- Marketing
Quick apply
Director, Integrated Marketing
Neo Financial —Calgary, AB
- Full-time
- In-person
- Marketing
Quick apply
Office Administrator/Customer Service Representative
Hi-Tech Cabinets and Closets Inc. —Calgary, AB
- $18–$22 an hour
- Full-time
- Customer service
- Presentation skills
- Computer skills
Quick apply
Intermediate Front-End Developer
Tiller Digital —Calgary, AB
- Full-time
- Hybrid work
- JavaScript
- APIs
- In-person
- Disability insurance
- Dental care
Senior Front End Developer
Showpass —Calgary, AB
- Full-time
- Engineering
- Research
- JavaScript
- Paid time off
Quick apply
12d
Marketing Operations Manager
Tiller Digital —Calgary, AB
- Full-time
- Hybrid work
- Project management
- Bachelor's
- In-person
- Disability insurance
- Dental care
Production Line Lead - Row CDU Line (Packaging)
CoolIT Systems —Calgary, AB
- Management
- Inventory control
- Supervising experience
- Dental care
14h
Director, Product Marketing
Absorb —Calgary, AB
- Full-time
- Remote
- Master's degree
- Bachelor's
- No university degree
- Dental care
- Paid time off
14d
Digital Marketing Strategist - Startups/SMB (Remote Canada)
Directive —Calgary, AB
- Full-time
- Remote
- Travel
- Communication skills
- Marketing
- Designated paid holidays
- Disability insurance
Paid Media Strategist
Tiller Digital —Calgary, AB
- Full-time
- Hybrid work
- Marketing
- Analysis skills
- Organizational skills
- Disability insurance
- Dental care
Consultant, Microsoft Dynamics 365
MNP —Calgary, AB
- Sales
- Agile
- AI

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creative tech jobs near calgary, ab

Customer Support Specialist-Calgary

Accommodations Plus International -
Calgary, AB

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Job details

Full-time
$26 an hour
6 hours ago

Qualifications

Spanish
CAD
Customer service
Call center
Writing skills
Filing
Organizational skills
APIs
Computer skills
Phone etiquette
Hotel experience

Full job description

The Customer Support Specialist supports our airline partner onsite at their office location. In this role, the Airline Support Specialist processes hotel and ground transportation reservations, cultivates successful relationships with our airline partner, and maintains a strong focus on providing professional, courteous and friendly service to our valued customers.

Position Type and Expected Hours of Work
This is a full-time position. Flexible schedule necessary, including holidays and weekends may be required.

Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Total customer service to include but not limited to the following:

Serve as API’s on-site liaison with the airline partner, providing support, guidance and training.
Process client requests received from the airline through the API Operations system. Assess all customer needs. All responses must be prompt, well-informed, accurate and professionally executed.
Follow-up on all client requests and transactions. All tasks must be fully executed and client satisfaction is critical.
Alert supervisor on all items of critical nature that require management involvement to solve and/or avoid potential challenges that may impact either the client or API adversely.
Negotiate with vendors (Hotels, Ground Transportation, others) to achieve the best outcome for the client and API.
Resolve client disagreements in a calm and professional manner. Research and present solutions to satisfy client needs based on facts.
Effectively use all available tools and methodology i.e. phone, email, fax and Reservation Systems (ACES, Hotel Express, IHRS) to track and provide solutions to client needs, requests and overall expectations.

Adapt to irregular operations (IROPS) to accommodate needs arising from the changing dynamics of airline schedules and unforeseen situations. This includes and is not limited to extended work schedules and serving “On Call” when needed outside of regular working hours.
Learn and maintain knowledge of API’s call center work methodology and reservation systems to best serve API’s clients in the most efficient and professional manner.
Achieve a passing score on initial API Operations Agent Training. Maintain currency through annual recurrent training classes. Passing score required to certify completion.

Competencies

Knowledge of airline crew scheduling is a strong plus.
Prior experience with GDS systems, hotel reservation systems, airline reservation systems and/or related functions preferred but not required.
Excellent Interpersonal skills.
Able to work in a fast paced environment.
Great telephone etiquette.
Excellent writing skills.
Excellent computer skills.
Ability to multi task and prioritize.
Detail oriented with great organizational skills.
Flexible work schedule including availability to work weekends and holidays.
Able to work overtime if needed.
Second language, preferrable Spanish is a plus.

Good Faith Compensation
The good faith compensation rate for this position is $26.00 CAD per hour.

Required Experience

Ability to positively present API in customer facing situations.
Customer service background is a plus.
Airline/Hotel/Travel experience is a plus.

Who We Are

API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you!

Other Duties

Duties, responsibilities and activities may change at any time according to business needs.

The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO).

Work Environment

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms.

AAP/EEO Statement

Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

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Refine Your Search

creative tech jobs in calgary, ab

Customer Support Specialist-Calgary

Clothing Designer

Software Developer, Payments (UI / Interaction Focus)

Intermediate Full Stack Software Engineer

Director, Brand Marketing & Communications

Marketing and Social Media Coordinator

Principal Product Designer

Senior Brand Designer

Sales Engineer, Mid-Market Western Canada

Director, Marketing Analytics

Director, Integrated Marketing

Office Administrator/Customer Service Representative

Intermediate Front-End Developer

Senior Front End Developer

Marketing Operations Manager

Production Line Lead - Row CDU Line (Packaging)

Director, Product Marketing

Digital Marketing Strategist - Startups/SMB (Remote Canada)

Paid Media Strategist

Consultant, Microsoft Dynamics 365

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