edmonton ab incident manager Jobs – 38 Openings This Week

Senior Data Incident Preparedness and Response Manager
TELUS —Edmonton, AB
- $86,000–$136,000 a year
- Full-time
- Bilingual
- English
- Project management
1d
Branch Manager
Schindler —Edmonton, AB
- Management
- Engineering
- Microsoft Office
- Dental care
- Tuition reimbursement
Solutions Support Manager
Attain Solutions —Edmonton, AB
- Microsoft Office
Coordonnateur des services immobiliers
BGIS —Edmonton, AB
- Full-time
- Oracle
- Microsoft Office
- Administrative experience
Global Cyber Operations Lead
Fidelity International —Kingswood, AB
- Full-time
IT Manager, Enterprise Applications
FLINT Corp. —Sherwood Park, AB
- Full-time
- Oracle
- ERP systems
- Leadership
23h
Property Services Coordinator
BGIS —Edmonton, AB
- Full-time
- Oracle
- Microsoft Office
- Administrative experience
Cybersecurity Student
PCL Constructors Inc. —Edmonton, AB
- Azure
- Windows
- Microsoft Office
16h
Deputy Director of Technology (Remote, Contract)
INFUSE —Edmonton, AB
- Contract
- Remote
- AWS
- AI
- Leadership
- Paid time off
Quick apply
8d
Cybersecurity Operations Analyst
PCL Constructors Inc. —Edmonton, AB
- Azure
- Computer Science
- Bachelor's
- Disability insurance
- Dental care
Business Development Manager
Guardium Security Services Ltd —Edmonton, AB
- $40,000–$60,000 a year
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Sales
- Dental care
Quick apply
Manager, Client Implementations & Success (SaaS)
NTWIST —Edmonton, AB
- Full-time
- DevOps
- Project management
- Software development
Quick apply
Technology Support Analyst II
Sterling Crane Canada —Edmonton, AB
- Full-time
- Azure
- Engineering
- Windows
Technical Specialist - Detection, Engineering and Automation
Fidelity International —Kingswood, AB
- Full-time
- Azure
- DevOps
- Microsoft Office

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Senior Data Incident Preparedness and Response Manager

TELUS -
Edmonton, AB

Apply Now

Job details

Full-time
$86,000–$136,000 a year
1 day ago

Qualifications

Bilingual
French
Incident management
English
Incident response
Project management
Bachelor's
Telecommunication
Financial services
Cybersecurity
Communication skills

Full job description

Location: Edmonton, AB, CA, T5S 0P6 Calgary, AB, CA Montréal, QC, CA Ottawa, ON, CA Toronto, ON, CA Vancouver, BC, CA

Req ID: 54759

Jobs by Category: People & Culture, Finance and Corporate Affairs

Job Function: Legal

Status: Full Time

Schedule: Regular

Description

Join our team and what we'll accomplish together

The TELUS Data & Trust Office provides world-class, innovative solutions to keep TELUS resilient, secure, and trustworthy. We partner with teams across the organization to advance our corporate priorities, support innovation, and ultimately deliver on our promise to safeguard our customers' privacy and to earn and maintain their trust.

We support our business operations across the enterprise, including our telco, agriculture, and health business. We operate globally and respect the laws and operational requirements of all the jurisdictions in which we operate.

As a Senior Data Incident Preparedness and Response Manager, you will be working alongside some of the most passionate and innovative privacy and resilience specialists in Canada. You'll be at the heart of keeping TELUS strong and ready for anything—partnering with cybersecurity, communications, operations, and business leaders to build capabilities that protect our business and our customers.

You'll transform complex challenges into clear, actionable plans, lead incident response with calm authority, bring teams together around shared goals, and continuously enhance the way TELUS prepares for and manages data incidents and business disruptions. This is a strategic, high-impact role that combines program management excellence with crisis leadership, stakeholder influence, operational mastery and privacy acumen.

You'll be known as the trusted advisor who keeps teams connected, focused, and moving forward—the person everyone wants in the room when it matters most.

What you'll do

Execute TELUS' data incident management strategy to meet regulatory requirements, minimize risks and exceed customer expectations
Lead or support response coordination during data incidents
Lead incident management response team calls and support notification strategy
Facilitate real-time communication and decision-making across multiple stakeholder groups (executive leadership, operations, communications, legal, cybersecurity)
Develop and maintain response playbooks, escalation protocols, and communication templates
Conduct post-incident reviews to identify and mitigate risks, and drive continuous improvement in response capabilities
Contribute to mandatory breach reporting to individuals and regulators, ensuring information is accurate and complete
Stay informed about emerging threats and vulnerabilities to proactively strengthen response readiness
Facilitate cross-functional planning sessions, scenario exercises, and crisis simulations
Translate technical and operational requirements into clear, actionable communication for executive audiences
Build and maintain relationships with key stakeholders to ensure data incident response capabilities are understood and supported
Develop clear, timely communication protocols and messaging frameworks for incident situations
Coordinate with communications teams to ensure consistent, accurate messaging during disruptions
Participate in monthly/quarterly reporting to provide insights to key internal stakeholders
Support executive briefings and board-level reporting
Identify gaps in current incident management capabilities and recommend improvements
Track key metrics and KPIs related to incident readiness and incident response effectiveness
Continuously learn, innovate, and demonstrate leadership in all areas of the role

Qualifications

What you bring

Must-Have Experience & Skills:

5 years of extensive experience in complex privacy incident management, business continuity, crisis management, or related operational resilience domains
Knowledge and understanding of privacy legislation (e.g. PIPEDA, GDPR) and their impact on business continuity
Proven experience coordinating cross-functional teams during high-pressure situations or crisis response
Strong facilitation and stakeholder management skills—ability to build consensus and drive alignment across competing priorities
Excellent written and verbal communication skills; ability to translate complex scenarios into clear action plans
Proficiency in writing reports for internal and external stakeholders
Experience developing and maintaining data incident response protocols
Familiarity with crisis management best practices
Ability to make independent decisions quickly to mitigate risk and protect the TELUS brand
Comfortable working with a sense of urgency and adept at remaining calm under stressful circumstances
Strong organizational and project management skills
University degree in relevant discipline (preferred)

Nice-to-Have Skills:

Fluent in both French and English
Professional accreditation from the International Association of Privacy Professionals (IAPP) – CIPP, CIPM, or similar
Certification in business continuity (CBCP, BCI, or similar)
Experience in telecommunications, financial services, or other highly regulated industries
Familiarity with cybersecurity incident response and coordination
Experience with crisis simulation exercises or tabletop scenarios

Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.

#LI-Remote

Salary Range: $86,000-$136,000

Performance Bonus or Sales Incentive Plan: 15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:

Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both
Generous company matched pension and share purchase programs
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills
And much more …

Job Type: This is for a current vacancy

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We’re committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you’re helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

Apply Now

Refine Your Search

incident manager jobs in edmonton ab

Senior Data Incident Preparedness and Response Manager

Branch Manager

Solutions Support Manager

Coordonnateur des services immobiliers

Global Cyber Operations Lead

IT Manager, Enterprise Applications

Property Services Coordinator

Cybersecurity Student

Deputy Director of Technology (Remote, Contract)

Cybersecurity Operations Analyst

Business Development Manager

Manager, Client Implementations & Success (SaaS)

Technology Support Analyst II

Technical Specialist - Detection, Engineering and Automation

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