Director, Health Emergency Management BC - Prince George
HEMBC North
Prince George, BC
Reporting to the Executive Director, the Director, Health Emergency Management BC (HEMBC) is the central contact for a designated portfolio of HEM for HEMBC, servicing the Provincial Health Services Authority, Fraser Health Authority, Vancouver Coastal Health Authority, Vancouver Island Health Authority, Providence Health Care, Northern Health and Interior Health.The Director, oversees the planning, policy development/application, coordination and management of assigned HEM components including the implementation and evaluation of related physical, financial and human resources for an assigned HEM portfolio; provides strategic leadership and guidance to the Executives, Senior Management, Boards of Directors and staff including provincial, municipal and non-government agencies on Emergency Management; responsible for the vision and ongoing development of identified HEM programs by developing new initiatives and leading HEMBC towards a culture of emergency preparedness through effective communication of the strategic priorities and implementation of consistent policies; promotes collaboration and commitment for the day-to-day operations across the HEMBC including safety for staff, patients, clients and other visitors; ensures the development of Health Emergency Management plans aligns with municipal, corporate and provincial plans. In accordance with the Mission, Vision and Values, and strategic directions of PHSA safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA’s Agencies/Divisions/Services, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
What you’ll do
- Develops the strategic operational plans for a designated portfolio for HEMBC including the short and long term goals, objectives, policies, procedures and standards to support HEMBC’s goals and vision; work with staff to identify, develop, implement, evaluate and revise HEM strategies, policies and procedures with local, municipal and provincial government plans to ensure consistent operational plans and objectives.
- Provide leadership in the management of HEMBC and collaborate with leaders by identifying safe applicable service delivery models and processes to ensure emergency management programs are integrated and focused on those who utilize the services, including the monitoring of HEM performance; develop planning and training programs in response to events such as natural disasters, riots/protests, mass casualties, hazardous substances, bomb threats, missing patients and infant/child abductions.
- Lead the development, implementation, evaluation and revision of HEM programs to ensure the establishment of core activities and resources; lead the implementation of emergency preparedness exercises to ensure an adequate state of readiness and to identify potential impact to operations; monitor related programs, services and outcomes in terms of the Performance Plans, Ministry of Health (MoH) Performance Agreement targets and service benchmarks.
- Provide leadership and oversight in the planning and day-to-day operations for the designated portfolio to drive operational excellence and ensure consistency with the strategic plan; establish priorities, policies, procedures and budgets by formulating and recommending annual goals and objectives to ensure consistency with industry standards and accreditation bodies.
- Provide consultation in developing strategic business and systems plans ensuring integration of system enhancements with current HEM components and operational plans; work with external providers to develop and negotiate contracts for various defined services including the management and enforcement of service level agreements; implement corrective action, as required to ensure service agreements meet with performance expectations, contract and other legal obligations.
- Ensure the coordination of HEM functions with key internal stakeholders such as Public Health, Risk Management (Enterprise and Patient, Protection Services, and Clinical Programs by pursuing opportunities to collaborate on emergency planning initiatives; identify potential areas of integration and develops an emergency response capacity that can be integrated and shared with the various stakeholders; lead re-design initiatives for the designated HEM portfolios including adoption of best practices to better integrate and streamline services to optimize quality and ensure cost effectiveness; ensure appropriate quality and safety measures are in place.
- Work with the Facilities Planning group to support HEM planning requirements in new construction and major renovations; ensures customer service and front line customer engagement by promoting and facilitating excellence in communication, consistent with best practices in customer service and business operations; respond to and resolve related high level problems and encourages staff involvement in the development of recommendations to resolve outstanding issues.
What you bring
- A level of education, training, and experience equivalent to a Master's degree in Emergency Management or related discipline plus additional specialized training in Emergency Management, supplemented with ten (10) years’ recent related progressively senior emergency management experience in a large, complex multi-site organization, or an equivalent combination of education, training and experience.
- Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts, including supported by significant knowledge of Indigenous-specific mandates, including clear understanding of and commitment to eradicate Indigenous-specific racism and discrimination and embed Indigenous Cultural Safety and Humility. Demonstrated knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts, underpinned by significant expertise in Indigenous-specific mandates. This includes a clear understanding of and commitment to eradicating Indigenous-specific racism and discrimination. Additionally, it involves embedding Indigenous Cultural Safety and Humility, and an advanced expertise and unwavering dedication to engaging with diversity, centering equity, and advancing inclusion (DEI).
- Demonstrated knowledge and understanding of legislative obligations and provincial commitments within HEMBC North contexts found in the foundational documents including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - BC Human Rights Code, BC Anti-racism Act and how they intersect across the health care system.
Core Competencies
- Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated leadership in breaking down barriers and ensuring an environment of belonging and Indigenous Cultural Safety. Demonstrates action-oriented practices addressing Indigenous-specific racism and dismantling systems of oppression, as well as confronting/addressing broader issues of racism and discrimination. Exhibits strong DEI and anti-racism competencies/skills to lead by example fostering a culture of continuous learning, equity, inclusion and belonging.
- Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (the Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).
Skills & Knowledge
- Demonstrated knowledge and understanding of a wide range of emergency response, and business continuity procedures, guidelines and standards.
- Advanced working knowledge of disaster medical recovery principles, processes, systems and resource requirements. Demonstrated knowledge of operations and maintenance of complex communication systems.
- Demonstrated leadership strategic and managerial skills in planning and operationalizing an emergency preparedness/disaster response operation during a crisis.
- Strong interpersonal and negotiation skills, including the ability to effectively communicate verbally and in writing with a wide range of individuals and constituencies in a diverse community.
- Ability to develop and deliver emergency training exercises, simulations, education programs and/or workshops to large audiences.
- Ability to react calmly and effectively in emergency situations.
- Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
- Demonstrated leadership skills with proven ability to bring about change in a proactive manner.
- Demonstrated deep understanding of their personal learning/unlearning journey in relation to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Able to articulate and share this journey to motivate and inspire others enhancing a culture of learning/unlearning and self-reflection.
- Demonstrated knowledge of the social, economic, political realities of settler-colonialism and impacts on Indigenous peoples in social and health contexts as well as knowledge and understanding of, and commitment to upholding legislative obligations and provincial commitments in the foundational documents: Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, and the Distinctions Based Approach.
What we bring
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations – offering opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our 2,000+ in-house courses including a range of experience level, profession-specific, or other essential training on Indigenous Cultural Safety; Indigenous-specific anti-racism; Diversity, Equity, Inclusion and accessibility, mental health and well-being, and more.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.
Job Type: Regular Full-Time
Salary Range: $118,923 - $170,951. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 3732 Opie Crescent, Prince George, BC V2N 4P7
Closing Date: Applications Accepted Until Filled
Hours of Work: 08:30-16:30 Monday-Friday
Requisition #: 199568E
What we do
The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous.
Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA is committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code.
One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at [email protected].
Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.
Attention current employees of PHSA:
You must apply via your internal profile at http://internaljobs.phsa.ca.
The internal job posting expires on June 8, 2026 and will no longer be accessible. If the internal job posting has expired, please e-mail [email protected] with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant. Please do not apply for the external job posting.
If you have not yet set up an internal profile, please e-mail [email protected] with your PHSA employee ID number to obtain your temporary password. Our business hours are Monday-Friday 8:30am-4:30pm, excluding Statutory Holidays and a Help Desk Representative will respond to you with 1-2 business days.
If you are not a current employee of PHSA and require assistance with your application, please contact the External Careers team at [email protected].
