Position Summary:
The Black Community Resource Centre (BCRC) is seeking a Digital Marketing, Research and Outreach Coordinator to strengthen the organization’s as well as its research visibility, communications, and community engagement across digital platforms and community networks. The Coordinator will create impactful content, support community research and outreach activities, and promote other BCRC programs and initiatives, including youth programming, EmployESBC, cultural projects, and other community development initiatives.
This role is ideal for a creative, organized, and community-minded professional who can translate program information into engaging public-facing content while ensuring brand consistency and culturally relevant communication with Quebec’s English-speaking Black communities and broader community partners.
Key Responsibilities:
Digital Content Creation
- Create engaging digital content to promote BCRC programs, services, events, campaigns, and community initiatives.
- Develop social media posts, captions, graphics, short videos, newsletters, flyers, and other promotional materials.
- Support storytelling by highlighting participant experiences, community impact, program milestones, and organizational achievements.
- Ensure all content is accessible, culturally relevant, accurate, and aligned with BCRC’s mission and values.
Research support and Engagement
- Support research and outreach activities within Quebec’s English-speaking Black communities and related community networks to identify needs, priorities, barriers, and opportunities.
- Assist with outreach campaigns to increase participation in BCRC programs, events, consultations, surveys, focus groups, and community activities.
- Build and maintain positive relationships with community organizations, schools, employers, cultural groups, service providers, and local stakeholders to support research and engagement goals.
- Represent BCRC at community events, information sessions, consultations, and outreach activities, while gathering feedback and sharing relevant community insights with the team.
Program Promotion and Communications
- Promote BCRC programs and initiatives, including youth initiatives, EmployESBC, community research, cultural projects, workshops, and events.
- Create targeted promotional materials for youth, job seekers, families, community members, employers, partners, and funders.
- Work with program staff to gather accurate information, deadlines, registration details, and key messages for promotional content.
- Support the development of campaign messaging for key organizational priorities and program launches.
Event Promotion and Documentation
- Support the promotion of BCRC events before, during, and after activities.
- Capture photos, videos, testimonials, and event highlights, ensuring appropriate consent is obtained.
- Prepare event recaps, social media highlights, newsletters, and promotional summaries.
- Assist with event communications, registration support, reminders, and follow-up messaging.
Brand Management and Organizational Support
- Ensure communications reflect BCRC’s brand, tone, values, and visual identity.
- Maintain consistency across digital platforms, flyers, presentations, newsletters, reports, and promotional materials.
- Organize marketing assets, templates, photos, videos, logos, and communication files for easy access and reuse.
- Provide general administrative and organizational support related to communications, outreach, and program promotion.
Qualifications:
- Post-secondary education or relevant experience in marketing, communications, public relations, digital media, community development, or a related field.
- Experience creating digital content for social media, newsletters, websites, events, or community campaigns.
- Strong written and verbal communication skills.
- Knowledge of, or connection to, Quebec’s English-speaking Black communities is considered an asset.
- Experience using social media platforms such as Facebook, Instagram, LinkedIn, X, TikTok, or similar platforms.
- Familiarity with tools such as Canva, Google Workspace, Microsoft Office, Meta Business Suite, Mailchimp, or other digital marketing tools.
- Strong organizational skills and ability to manage multiple priorities and deadlines.
- Ability to work independently and collaboratively with staff, partners, and community members.
- Comfort attending, supporting, and documenting community events.
- Bilingualism in English and French is considered an asset.
Skills and Competencies
- Strong content creation, storytelling, and writing skills.
- Understanding of social media trends and digital engagement strategies.
- Community-minded and culturally responsive approach.
- Attention to detail and commitment to brand consistency.
- Ability to translate program information into clear and engaging public-facing content.
- Strong interpersonal and relationship-building skills.
- Creativity, initiative, flexibility, and willingness to learn.
- Ability to collect basic communications data and prepare simple reports.
Working Conditions
- Hybrid or in-person work may be required depending on organizational needs.
- Occasional evening or weekend work may be required for events or community activities.
- Travel within Montreal, Gatineau, or other areas of Quebec may be required for outreach and event support.
- The Coordinator may work closely with multiple program teams and must be able to balance competing communication needs.
How to Apply:
Interested candidates should submit their CV and a brief cover letter outlining their experience in digital marketing, communications, outreach, and community engagement.
Applications can be sent to the Managing Director.
Please include “Digital Marketing, Research and Outreach Coordinator” in the subject line.
This position is created specifically for applicants to the 2026 Canada Summer Jobs program, and all applicants must meet eligibility guidelines as specified by Service Canada in order to be considered for the above position.
Be between 15 and 30 years of age at the start of employment, be a Canadian citizen, permanent resident, or a person on whom refugee protections have been conferred under the Immigration and Refugee Protection Act And legally entitled to work according to relevant provincial legislation and regulations (international students on a work/study permit are not eligible for the Canada Summer Jobs Program)
Please note that we will only contact those candidates retained for an interview. Selected applicants must provide an attestation to academic study. BCRC hires based on merit and is strongly committed to equity and diversity within its community.
At BCRC, we provide equal employment opportunities to the four designated groups, and we welcome applications from women, Indigenous persons, persons with disabilities, and members of visible minorities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities.
We thank you for your interest in working for BCRC.
Job Type: Full-time
Pay: $21.00 per hour
Benefits:
- Casual dress
- Flexible schedule
Location:
Work Location: In person
