helpdesk administrator Jobs

Help Desk and System Administrator
Joseph Ribkoff —Montréal, QC
- Full-time
- Bilingual
- Customer service
- Analysis skills
Quick apply
IT Support Technician
AGAT Laboratories —Calgary, AB
- Full-time
- Bilingual
- Bar
- Azure
Quick apply
1d
Field Support Specialist
Nucleus —Vancouver, BC
- $60,000–$70,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Microsoft Office
Quick apply
Salesforce Analyst
StandardAero —St. John's, NL
- Full-time
- Salesforce
- Travel
- Communication skills
- Disability insurance
- Paid time off
System Administrator
Nakisa —Montréal, QC
- Hybrid work
- Azure
- Computer Science
- English
- Dental care
- Paid time off
Quick apply
Bilingual Product Support Analyst (Canadian French)
D2L —Kitchener, ON
- $55,000–$65,000 a year
- Weekends as needed
- Bilingual
- Computer Science
- Customer service
- Tuition reimbursement
Quick apply
IT, Generalist
Strathmore Facilities Management Inc —Montréal, QC
- Full-time
- Bilingual
- Azure
- Management
Quick apply
Administrateur(rice) Système Senior / Senior Systems Administrator
Toon Boom Animation Inc. —Montréal, QC
- Full-time
- Hybrid work
- DevOps
- English
- AWS
- Paid time off
- Employee assistance program
Quick apply
Administrateur de Système/Systems Administrator
KABS —Longueuil, QC
- Full-time
- Bilingual
- Computer science
- Microsoft Excel
Quick apply

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Oshawa Power | IT Systems Administrator
The MEARIE Group —Oshawa, ON
Post-secondary diploma or degree in Information Technology, Computer Science, Systems Administration, Cybersecurity, or a related field;
$60,287–$90,430 a year
8d
IT Helpdesk Administrator
Jonas Software —Markham, ON
College diploma or university degree in a technical field and 4 - 5+ years equivalent work experience. MS365 certification and Azure Certifications.
17h

I want to receive the latest job alerts for helpdesk administrator

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

helpdesk administrator jobs near

IT Support jobs in Calgary, AB

Systems Administrator jobs in Montréal, QC

Support Worker jobs in Coquitlam, Bc

Product Support jobs in Greater Sudbury, On

It Support jobs in Saskatoon, Sk

Product Support jobs in Gloucester, On

Community Support Worker jobs in Winnipeg, Mb

Product Support jobs in Toronto, On

Application Support Analyst jobs in Montréal, Qc

Chef De Partie jobs in Toronto, On

Administrateur De Système Informatique jobs in Ottawa, On

Administrateur De Système Informatique jobs in Trois Rivières, Qc

De Nuit jobs in Saint Lin Laurentides, Qc

Administrateur De Système Informatique jobs in Saint Laurent, Qc

Enseignant De Français Été jobs in Montréal, Qc

It Support jobs in Spruce Grove, Ab

Hiring Entry Level It jobs in Edmonton, Ab

It Support jobs in Manitoba

Administrative Support jobs in Calgary, Ab

It Support jobs in Cambridge, On

Help Desk and System Administrator

Joseph Ribkoff -
Montréal, QC

Quick apply

Job details

Full-time

Qualifications

Microsoft Windows Server
Bilingual
Customer service
LAN
DHCP
Analysis skills
Computer networking
DNS
VMWare
College diploma
Cybersecurity
Communication skills
Active Directory
Information Technology

Full job description

Joseph Ribkoff designs classic and contemporary garments for fashion-forward women with a youthful state of mind. Each one of our carefully tailored pieces offers the effortless fashion, fit, and quality that we’ve been synonymous with.

Over the years, the brand has blossomed into a touchstone for timeless, youthful style. Driven by a passion that has never ceased to propel our company’s vision, Joseph Ribkoff has been an ally to women, dressing them with flair and perfect fit for over 65 years. From our quality and distinctly designed products to our unwavering commitment to retail partners, Joseph Ribkoff’s values resonate in everything we do and create.

Today, his legacy lives on through the work of a devoted, talented team operating from the four corners of the world. Sold in over 60 international markets, Joseph Ribkoff is a global emblem of quality and elegance.

Montreal Corporate Head Office, where most of their employees are based, offers career opportunities in Design, Operations, Sales, Marketing, Finance, IT and HR as well as in the Production and Warehousing facilities.

OBJECTIVE:
We are looking for a hands-on Helpdesk & Systems Administrator to support day-to-day IT operations while helping evolve our infrastructure. This role bridges frontline helpdesk support and core systems administration, with responsibility for advanced end-user support, endpoint management, and system administration tasks.
This position is ideal for someone who enjoys working closely with users and systems, and who wants to grow beyond traditional helpdesk responsibilities into infrastructure ownership and continuous improvement.

RESPONSIBILITIES:
1. End User & Operational Support

Provide Tier 2 / Tier 3 support for escalated end user issues
Own, design and evolve ITSM ticketing system
Act as backup for Tier 1 helpdesk, executing support when primary resources are unavailable
Own complex endpoint, OS, and application issues
Maintain end-to-end ownership of tickets once assigned

2. Endpoint & Systems Administration

Install, configure, and maintain Windows servers, VMware platform and MS Entra ID cloud services
Manage Active Directory, DNS, DHCP, Group Policy, and related infrastructure services
Support on-premise and hybrid infrastructure tasks
Monitor system performance and proactively resolve issues
Build, maintain, and enforce endpoint standards and images
Follow security best practices for endpoint hardening, access control, and system configuration
Support vulnerability remediation and remediation efforts as assigned
Escalate security concerns, incidents, or anomalies according to established procedures

3. Onboarding, Access, and Inventory

Assist in user onboarding and offboarding when required
Process access requests (applications and systems)
Maintain accurate asset inventory
Perform and sign off on secure wipe and asset disposal

4. Procurement & Asset Lifecycle

Responsible for hardware procurement
Manage device lifecycle tasks (receiving, deployment, refresh, recovery)
Act as backup for software/licensing procurement

5. Documentation and process improvement

Maintain up-to-date documentation of systems, configurations, and procedures
Identify inefficiencies, risks, or recurring issues in the environment
Propose practical improvements to stability, performance, and security
Participate in infrastructure upgrades and modernization initiatives
Evaluate tools and technologies that could improve operations or user experience

REQUIRED QUALIFICATIONS:

Minimum of a College diploma in Information Technology
5+ years’ experience in a similar position
Excellent analytical and critical thinking skills
Strong customer service and communication skills
Windows Servers Services (AD, DNS, DHCP)
Strong and practical knowledge of Microsoft cloud technologies
Strong and practical knowledge of VMware technologies
Strong networking fundamentals (LAN/WAN, Wi Fi, firewalls, routers, switches)
Good knowledge of POS systems and best practices
Good knowledge of cyber security standards (NIST, MITRE)
Background in Cybersecurity is an asset
Ability to multitask and function in a fast-paced, high-energy environment
Bilingualism is an asset

Joseph Ribkoff is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.

Quick apply

Refine Your Search

Help Desk and System Administrator

IT Support Technician

Field Support Specialist

Salesforce Analyst

System Administrator

Bilingual Product Support Analyst (Canadian French)

IT, Generalist

Administrateur(rice) Système Senior / Senior Systems Administrator

Administrateur de Système/Systems Administrator

Explore jobs in cities nearby

I want to receive the latest job alerts for helpdesk administrator

Explore jobs in more locations

Job seeker tools

Employer Tools

Browse

Stay Connected